Barracuda Outage History
Barracuda degraded · 1 active incident View live status →Pingoru has recorded 85 incidents for Barracuda: 78 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 248 of 720 (34%) |
| May 2026 | 2 | 489 of 744 (66%) |
| June 2026 | 3 | 10 of 720 (1%) |
| July 2026 | 7 | 46 of 744 (6%) |
| August 2026 | 5 | 43 of 744 (6%) |
| September 2026 | 9 | 131 of 720 (18%) |
| October 2026 | 4 | 103 of 590 (17%) |
Incidents, newest first
Notice January 22, 2026 Microsoft 365 mail delivery delays 18h 25m Mail Delivery
Started Jan 22, 2026, 07:49 PM UTC· resolved Jan 23, 2026, 02:14 PM UTC
- investigating Jan 22, 2026, 07:49 PM UTC
We're seeing deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resumes. More info on Microsoft global status: status.cloud.microsoft
- monitoring Jan 22, 2026, 07:50 PM UTC
Barracuda Networks is aware of reports of deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is currently returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resume. Status on Microsoft: status.cloud.microsoft
- resolved Jan 23, 2026, 02:14 PM UTC
This incident has been resolved.
Minor January 16, 2026 Barracuda Backup Service web interface is having intermittent issues loading 3h 49m Web Interface
Started Jan 16, 2026, 04:48 PM UTC· resolved Jan 16, 2026, 08:37 PM UTC
- investigating Jan 16, 2026, 04:48 PM UTC
Our team is investigating reports of intermittent issues loading the Barracuda Backup Service web interface.
- monitoring Jan 16, 2026, 07:48 PM UTC
We've identified the problem, implemented a fix, and are monitoring the results.
- resolved Jan 16, 2026, 08:37 PM UTC
This incident has been resolved.
Critical January 15, 2026 Barracuda Backup Service web interface is unreachable. 11h 43m Web Interface
Started Jan 15, 2026, 11:12 AM UTC· resolved Jan 15, 2026, 10:56 PM UTC
- investigating Jan 15, 2026, 11:12 AM UTC
We are investigating an issue with the web interface for Barracuda Backup Service. Users are unable to access device information globally.
- monitoring Jan 15, 2026, 04:52 PM UTC
The issue has been identified, a fix has been implemented, and we're monitoring the results.
- resolved Jan 15, 2026, 10:56 PM UTC
This incident has been resolved.
Minor January 8, 2026 Barracuda XDR - Service Disruption on events ingestion in EU 1h 12m XDR Service
Started Jan 08, 2026, 03:43 AM UTC· resolved Jan 08, 2026, 04:55 AM UTC
- identified Jan 08, 2026, 03:43 AM UTC
Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.
- monitoring Jan 08, 2026, 03:55 AM UTC
We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.
- resolved Jan 08, 2026, 04:55 AM UTC
This incident has been resolved, and the events ingestion in EU is now fully operational
Minor December 23, 2025 Barracuda XDR - Service Disruption in EU 2h 26m XDR Service
Started Dec 23, 2025, 03:45 PM UTC· resolved Dec 23, 2025, 06:12 PM UTC
- identified Dec 23, 2025, 03:45 PM UTC
Barracuda XDR has encountered an issue with events ingestion through the XDR Collector in the EU region, which may result in a delay in ingestion. Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this matter. We acknowledge the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. Please rest assured that we are taking all necessary steps to ensure that there is no impact on the signals detection within the XDR platform. Thank you for your understanding and patience.
- monitoring Dec 23, 2025, 05:25 PM UTC
We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.
- resolved Dec 23, 2025, 06:12 PM UTC
This incident has been resolved, and the events ingestion in the EU region is now fully operational
Minor December 4, 2025 Delayed Mail Processing in View 1d 3h EMEA | nest1-view-eu | viewarchive.co.uk, APAC | nest1-view-au | au.viewarchive.com
Started Dec 04, 2025, 03:30 PM UTC· resolved Dec 05, 2025, 07:23 PM UTC
- investigating Dec 04, 2025, 03:30 PM UTC
Partners and end customers in the EU and AU regions may see delays in processing mail.
- investigating Dec 04, 2025, 03:53 PM UTC
We are investigating an issue that is affecting journaling in the EMEA and APAC regions. Email journaling may be delayed by this issue. If you have detected a build up in journal queues, we appreciate your patience as we work to collect those emails.
- monitoring Dec 04, 2025, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 07:23 PM UTC
This incident has been resolved. There is no delay in processing at this time and systems are back to normal.
Minor December 1, 2025 Incident Response: Degraded Reporting Latency 7d Dashboard UI
Started Dec 01, 2025, 07:28 PM UTC· resolved Dec 08, 2025, 07:40 PM UTC
- investigating Dec 01, 2025, 07:28 PM UTC
Incident Response is currently experiencing a delay in reporting and do not have data after November 28th. We are currently investigating and will update once the issue has been identified.
- monitoring Dec 02, 2025, 08:37 PM UTC
A fix has been implemented and we are monitoring the results. We expect that it will take a few days for the data to be available as the system recovers.
- resolved Dec 08, 2025, 07:40 PM UTC
Reporting data is now all populated and available. We appreciate your patience as this issue was resolved and remdiated.
Minor November 24, 2025 Email Gateway Defense - Degraded mailflow performance in the US 1h 56m Mail Delivery
Started Nov 24, 2025, 02:34 PM UTC· resolved Nov 24, 2025, 04:30 PM UTC
- identified Nov 24, 2025, 02:34 PM UTC
We've identified a problem with US mailflow that is currently resulting in degraded performance. We have identified the problem and are working on a resolution.
- monitoring Nov 24, 2025, 03:08 PM UTC
A fix has been implemented, and mailflow and deferral rates are recovering.
- resolved Nov 24, 2025, 04:30 PM UTC
This incident has been resolved. Mailflow and deferral rates are back to nominal levels.
Minor November 12, 2025 Barracuda Cloud Archiving System: Search Issues in All Regions 2d 2h End-user Access
Started Nov 12, 2025, 02:56 PM UTC· resolved Nov 14, 2025, 05:12 PM UTC
- investigating Nov 12, 2025, 02:56 PM UTC
We are investigating an issue that is affecting Search in the all regions. Search queries may experience issues until resolved.
- investigating Nov 12, 2025, 03:16 PM UTC
We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.
- identified Nov 12, 2025, 03:17 PM UTC
We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.
- resolved Nov 14, 2025, 05:12 PM UTC
This incident has been resolved.
Major November 3, 2025 Barracuda XDR - Dashboard is down 30m XDR Dashboard
Started Nov 03, 2025, 08:35 PM UTC· resolved Nov 03, 2025, 09:05 PM UTC
- identified Nov 03, 2025, 08:35 PM UTC
Barracuda XDR has encountered an issue with accessing the XDR dashboard (dashboard.skoutsecure.com). Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this issue. We understand the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. Please be assured that this issue does not affect the ingestion of events or the detection of signals within the XDR platform. We will provide further updates once a solution has been implemented. Your patience and understanding during this time are greatly appreciated.
- monitoring Nov 03, 2025, 08:46 PM UTC
We have implemented a solution to resolve this issue and the XDR dashboard is up and running now. We will continue to monitor to ensure it is fully operational
- resolved Nov 03, 2025, 09:05 PM UTC
This incident has been resolved, and the XDR dashboard is now fully operational
Minor November 3, 2025 BCAS Mail Processing Delays in APAC 11h 21m Mail Processing
Started Nov 03, 2025, 04:36 AM UTC· resolved Nov 03, 2025, 03:57 PM UTC
- identified Nov 03, 2025, 04:36 AM UTC
BCAS is currently experiencing mail processing delays in the APAC region.
- monitoring Nov 03, 2025, 06:11 AM UTC
A fix has been implemented and mail flow is being monitored. We may continue to see some delays in mail processing.
- resolved Nov 03, 2025, 03:57 PM UTC
The mail processing delays have been resolved and normal mail flow has resumed.
Minor October 29, 2025 XDR Service Interruption - o365 ingestion 21h 6m XDR Service
Started Oct 29, 2025, 09:56 PM UTC· resolved Oct 30, 2025, 07:03 PM UTC
- monitoring Oct 29, 2025, 09:56 PM UTC
Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays or events loss from 16:00 UTC due to Microsoft 365 service degradation (refer the below link). We are starting to see the recovery of o365 ingestion, however some customers may continue to experience degraded performance. We continue to monitor the service from upstream provider. Thank you for your patience and understanding. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
- monitoring Oct 30, 2025, 07:02 PM UTC
The impacted service has been recovered.
- resolved Oct 30, 2025, 07:03 PM UTC
The impacted service has been recovered and fully operational. This incident has been resolved
Minor October 29, 2025 Cloud Archiving Service - Degraded Performance 18h 46m Web Interface
Started Oct 29, 2025, 05:58 PM UTC· resolved Oct 30, 2025, 12:45 PM UTC
- investigating Oct 29, 2025, 05:58 PM UTC
We are investigating reports of slow or unsuccessful Cloud Archiving Service web interface loading, which is related to an issue with our upstream provider.
- monitoring Oct 29, 2025, 07:31 PM UTC
Services appear to have recovered. We are continuing to monitor.
- resolved Oct 30, 2025, 12:45 PM UTC
This incident has been resolved.
Minor October 29, 2025 Cloud-to-Cloud Backup - Degraded Performance 20h 37m Web Interface
Started Oct 29, 2025, 05:08 PM UTC· resolved Oct 30, 2025, 01:45 PM UTC
- investigating Oct 29, 2025, 05:08 PM UTC
We are investigating reports of slow or unsuccessful Cloud-to-Cloud Backup web interface loading, which is related to an issue with our upstream provider.
- monitoring Oct 29, 2025, 06:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 01:45 PM UTC
This incident has been resolved.
Minor October 29, 2025 Data Inspector - Degraded Performance 19h 57m Data Inspector
Started Oct 29, 2025, 05:03 PM UTC· resolved Oct 30, 2025, 01:01 PM UTC
- investigating Oct 29, 2025, 05:03 PM UTC
We are investigating reports of slow or unsuccessful Data Inspector web interface loading, which is related to an issue with our upstream provider.
- monitoring Oct 29, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 01:01 PM UTC
This incident has been resolved.
Minor October 29, 2025 Email Gateway Defense - Slow or unsuccessful message log UI loading 1d User Interface
Started Oct 29, 2025, 04:23 PM UTC· resolved Oct 30, 2025, 04:31 PM UTC
- investigating Oct 29, 2025, 04:23 PM UTC
We are investigating an issue that is affecting the Email Gateway Defense web interface. User interface performance may be affected by this issue.
- monitoring Oct 30, 2025, 04:11 AM UTC
The Email Gateway Defense web interface issue has stabilized, and UI performance is back to normal. We are continuing to monitor.
- resolved Oct 30, 2025, 04:31 PM UTC
This incident has been resolved.
Notice October 20, 2025 CloudGen Access Increased Latency 5h 37m API US, Enterprise Console US
Started Oct 20, 2025, 05:05 PM UTC· resolved Oct 20, 2025, 10:43 PM UTC
- identified Oct 20, 2025, 05:05 PM UTC
CloudGen Access is currently experiencing increased latency resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 20, 2025, 10:43 PM UTC
The issue had been resolved.
Notice October 20, 2025 Barracuda Cloud Archiving (BCAS) - Service Degradation 22h 5m Web Interface, End-user Access, Mail Processing, Exchange Integration and 2 more
Started Oct 20, 2025, 03:40 PM UTC· resolved Oct 21, 2025, 01:46 PM UTC
- identified Oct 20, 2025, 03:40 PM UTC
BCAS is currently experiencing an issue resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 21, 2025, 01:46 PM UTC
This incident has been resolved.
Minor October 20, 2025 Content Shield - Service Degradation 7h 11m US - Web Interface, US - Content Filtering
Started Oct 20, 2025, 03:32 PM UTC· resolved Oct 20, 2025, 10:43 PM UTC
- identified Oct 20, 2025, 03:32 PM UTC
Content Shield is currently experiencing an issue resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 20, 2025, 10:43 PM UTC
The issue had been resolved.
Minor October 20, 2025 View - Service Degradation 22h 17m US | nest1-view-us | viewarchive.com, US | im1-view-us |, US | rack1-view-us |
Started Oct 20, 2025, 03:06 PM UTC· resolved Oct 21, 2025, 01:23 PM UTC
- investigating Oct 20, 2025, 03:06 PM UTC
View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue has been identified and we have started to implement a solution. (edited)
- identified Oct 20, 2025, 07:31 PM UTC
View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 21, 2025, 01:23 PM UTC
The issue with AWS has resolved and the delayed SMTP has been processed.
Minor October 20, 2025 Barracuda XDR - Service Degradation 9h 37m XDR Service
Started Oct 20, 2025, 01:45 PM UTC· resolved Oct 20, 2025, 11:23 PM UTC
- identified Oct 20, 2025, 01:45 PM UTC
Barracuda XDR was experiencing an intermittent issue due to degraded performance from AWS Cloud, which may cause delayed alerts generations. Our engineering has been actively working with the AWS and Databricks support to address this issue. We are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding
- identified Oct 20, 2025, 03:36 PM UTC
Our engineering team is actively working with the cloud infrastructure provider on a mitigation. Further updates will be provided in an hour, or as events warrant.
- resolved Oct 20, 2025, 11:23 PM UTC
Our cloud provider has resolved the issue and all cloud services have returned to normal operations. Consequently, the impacted XDR services are now fully operational.
Major October 20, 2025 Impersonation Protection & Incident Response - Service Degradation 12h 55m Email Processing, Email Processing
Started Oct 20, 2025, 12:04 PM UTC· resolved Oct 21, 2025, 01:00 AM UTC
- identified Oct 20, 2025, 12:04 PM UTC
We are investigating an issue that is affecting Impersonation Protection and Incident Response in the US region. There may be delays in mail processing until this is resolved.
- resolved Oct 21, 2025, 01:44 PM UTC
This incident has been resolved.