Resolved after 1 day 3 hours, affecting EMEA | nest1-view-eu | viewarchive.co.uk and APAC | nest1-view-au | au.viewarchive.com, on December 4, 2025.
This incident has been resolved. There is no delay in processing at this time and systems are back to normal.
Affected components
Update timeline
- investigating Dec 04, 2025, 03:30 PM UTC
Partners and end customers in the EU and AU regions may see delays in processing mail.
- investigating Dec 04, 2025, 03:53 PM UTC
We are investigating an issue that is affecting journaling in the EMEA and APAC regions. Email journaling may be delayed by this issue. If you have detected a build up in journal queues, we appreciate your patience as we work to collect those emails.
- monitoring Dec 04, 2025, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 07:23 PM UTC
This incident has been resolved. There is no delay in processing at this time and systems are back to normal.
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