Barracuda incident

Delay for NetSec Firewall Alerts for US-East and EU-West customers

Resolved after 1 day 3 hours, affecting XDR Service, on September 24, 2026.

monitoring Sep 24, 2026, 04:15 PM UTC

NetSec firewall alerts for us-east and eu-west customers developed a backlog. Processing resources have been added and the backlog is coming down.

Started: Sep 24, 2026, 04:15 PM UTC
Resolved: Sep 25, 2026, 07:53 PM UTC
Duration: 1d 3h
Detected by Pingoru: Sep 24, 2026, 04:15 PM UTC

Affected components

XDR Service

Update timeline

monitoring Sep 24, 2026, 04:15 PM UTC

NetSec firewall alerts for us-east and eu-west customers developed a backlog. Processing resources have been added and the backlog is coming down.
resolved Sep 25, 2026, 07:53 PM UTC

Processing is operating normally

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