Barracuda incident

Firewall datasources alerts will be delayed for US, EU-West customers.

Resolved after 11 hours 40 minutes, affecting XDR Service, on September 22, 2026.

monitoring Sep 22, 2026, 02:22 PM UTC

Firewall datasource alerts will be delayed for US, EU-West customers. We have mitigated the root-cause. The log backlog is being processed currently.

Started
Sep 22, 2026, 02:22 PM UTC
Resolved
Sep 23, 2026, 02:03 AM UTC
Duration
11h 40m
Detected by Pingoru
Sep 22, 2026, 02:22 PM UTC

Affected components

XDR Service

Update timeline

  1. monitoring Sep 22, 2026, 02:22 PM UTC

    Firewall datasource alerts will be delayed for US, EU-West customers. We have mitigated the root-cause. The log backlog is being processed currently.

  2. resolved Sep 23, 2026, 02:03 AM UTC

    Backlog has been processed fully

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