Barracuda incident

Barracuda XDR - Service Disruption on o365 event ingestion

Resolved after 7 hours 9 minutes, affecting XDR Service, on October 2, 2026.

resolved Oct 02, 2026, 08:44 PM UTC

This incident has been resolved, and the o365 events ingestion and alerts notification are now fully operational

Started
Oct 02, 2026, 01:35 PM UTC
Resolved
Oct 02, 2026, 08:44 PM UTC
Duration
7h 9m
Detected by Pingoru
Oct 02, 2026, 01:35 PM UTC

Affected components

XDR Service

Update timeline

  1. monitoring Oct 02, 2026, 01:35 PM UTC

    Barracuda XDR is currently experiencing an intermittent service disruption affecting Microsoft O365 event ingestion since 06:30 UTC on 2 October. As a result, some older events from 29 September were ingested, which may have generated duplicate or redundant alert notifications. Our engineering team has identified the root cause and implemented the necessary corrective actions to restore normal service operations. Please accept our apologies for any inconvenience this may have caused, particularly with regard to the duplicate or redundant alert notifications. Our team is working diligently to restore full functionality at the earliest. We will continue to provide updates as progress is made and will notify you once all affected functionality has been fully restored. We appreciate your patience, understanding, and continued support during this time.

  2. resolved Oct 02, 2026, 08:44 PM UTC

    This incident has been resolved, and the o365 events ingestion and alerts notification are now fully operational

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