Barracuda incident

Inky log ingestion delay

Resolved after 1 day, affecting XDR Service, on September 21, 2026.

resolved Sep 22, 2026, 02:22 PM UTC

Service has been restored but engineering is still evaluating impact to log data during the outage time period.

Started
Sep 21, 2026, 01:41 PM UTC
Resolved
Sep 22, 2026, 02:22 PM UTC
Duration
1d
Detected by Pingoru
Sep 21, 2026, 01:41 PM UTC

Affected components

XDR Service

Update timeline

  1. identified Sep 21, 2026, 01:41 PM UTC

    Log ingestion for Inky has been delayed starting September 16. Our engineering team is working on recovery. Customers may be receiving log delay alerts caused by the issue.

  2. monitoring Sep 21, 2026, 02:15 PM UTC

    Log processing is recovered and the engineering team is researching log restoration.

  3. resolved Sep 22, 2026, 02:22 PM UTC

    Service has been restored but engineering is still evaluating impact to log data during the outage time period.

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