Barracuda incident

Microsoft 365 mail delivery delays

Resolved after 18 hours 25 minutes, affecting Mail Delivery, on January 22, 2026.

monitoring Jan 22, 2026, 07:50 PM UTC

Barracuda Networks is aware of reports of deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is currently returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resume. Status on Microsoft: status.cloud.microsoft

Started
Jan 22, 2026, 07:49 PM UTC
Resolved
Jan 23, 2026, 02:14 PM UTC
Duration
18h 25m
Detected by Pingoru
Jan 22, 2026, 07:49 PM UTC

Affected components

Mail Delivery

Update timeline

  1. investigating Jan 22, 2026, 07:49 PM UTC

    We're seeing deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resumes. More info on Microsoft global status: status.cloud.microsoft

  2. monitoring Jan 22, 2026, 07:50 PM UTC

    Barracuda Networks is aware of reports of deferred email deliveries to Microsoft 365 (Exchange Online). Microsoft is currently returning a temporary error on inbound connections. Messages are queued by the sender's mail servers and will be retried automatically. Once Microsoft's service recovers, the messages should be delivered—no action needed from you. We're monitoring and will update when normal delivery resume. Status on Microsoft: status.cloud.microsoft

  3. resolved Jan 23, 2026, 02:14 PM UTC

    This incident has been resolved.

Your product runs on more than Barracuda

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →