Resolved after 30 minutes, affecting XDR Dashboard, on November 3, 2025.
We have implemented a solution to resolve this issue and the XDR dashboard is up and running now. We will continue to monitor to ensure it is fully operational
Affected components
Update timeline
- identified Nov 03, 2025, 08:35 PM UTC
Barracuda XDR has encountered an issue with accessing the XDR dashboard (dashboard.skoutsecure.com). Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this issue. We understand the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. Please be assured that this issue does not affect the ingestion of events or the detection of signals within the XDR platform. We will provide further updates once a solution has been implemented. Your patience and understanding during this time are greatly appreciated.
- monitoring Nov 03, 2025, 08:46 PM UTC
We have implemented a solution to resolve this issue and the XDR dashboard is up and running now. We will continue to monitor to ensure it is fully operational
- resolved Nov 03, 2025, 09:05 PM UTC
This incident has been resolved, and the XDR dashboard is now fully operational
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