Barracuda incident

Email Gateway Defense - Slow or unsuccessful message log UI loading

Resolved after 1 day, affecting User Interface, on October 29, 2025.

monitoring Oct 30, 2025, 04:11 AM UTC

The Email Gateway Defense web interface issue has stabilized, and UI performance is back to normal. We are continuing to monitor.

Started
Oct 29, 2025, 04:23 PM UTC
Resolved
Oct 30, 2025, 04:31 PM UTC
Duration
1d
Detected by Pingoru
Oct 29, 2025, 04:23 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Oct 29, 2025, 04:23 PM UTC

    We are investigating an issue that is affecting the Email Gateway Defense web interface. User interface performance may be affected by this issue.

  2. monitoring Oct 30, 2025, 04:11 AM UTC

    The Email Gateway Defense web interface issue has stabilized, and UI performance is back to normal. We are continuing to monitor.

  3. resolved Oct 30, 2025, 04:31 PM UTC

    This incident has been resolved.

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