Barracuda incident

Cloud-to-Cloud Backup - Degraded Performance

Resolved after 20 hours 37 minutes, affecting Web Interface, on October 29, 2025.

monitoring Oct 29, 2025, 06:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2025, 05:08 PM UTC
Resolved
Oct 30, 2025, 01:45 PM UTC
Duration
20h 37m
Detected by Pingoru
Oct 29, 2025, 05:08 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Oct 29, 2025, 05:08 PM UTC

    We are investigating reports of slow or unsuccessful Cloud-to-Cloud Backup web interface loading, which is related to an issue with our upstream provider.

  2. monitoring Oct 29, 2025, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2025, 01:45 PM UTC

    This incident has been resolved.

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