Barracuda incident

BCAS Mail Processing Delays in APAC

Resolved after 11 hours 21 minutes, affecting Mail Processing, on November 3, 2025.

monitoring Nov 03, 2025, 06:11 AM UTC

A fix has been implemented and mail flow is being monitored. We may continue to see some delays in mail processing.

Started
Nov 03, 2025, 04:36 AM UTC
Resolved
Nov 03, 2025, 03:57 PM UTC
Duration
11h 21m
Detected by Pingoru
Nov 03, 2025, 04:36 AM UTC

Affected components

Mail Processing

Update timeline

  1. identified Nov 03, 2025, 04:36 AM UTC

    BCAS is currently experiencing mail processing delays in the APAC region.

  2. monitoring Nov 03, 2025, 06:11 AM UTC

    A fix has been implemented and mail flow is being monitored. We may continue to see some delays in mail processing.

  3. resolved Nov 03, 2025, 03:57 PM UTC

    The mail processing delays have been resolved and normal mail flow has resumed.

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