Barracuda incident
Barracuda XDR - Service Disruption on events ingestion in EU
Resolved after 1 hour 12 minutes, affecting XDR Service, on January 8, 2026.
This incident has been resolved, and the events ingestion in EU is now fully operational
Affected components
Update timeline
- identified Jan 08, 2026, 03:43 AM UTC
Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.
- monitoring Jan 08, 2026, 03:55 AM UTC
We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.
- resolved Jan 08, 2026, 04:55 AM UTC
This incident has been resolved, and the events ingestion in EU is now fully operational
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