Barracuda incident

Barracuda Cloud Archiving System: Search Issues in All Regions

Resolved after 2 days 2 hours, affecting End-user Access, on November 12, 2025.

identified Nov 12, 2025, 03:17 PM UTC

We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.

Started: Nov 12, 2025, 02:56 PM UTC
Resolved: Nov 14, 2025, 05:12 PM UTC
Duration: 2d 2h
Detected by Pingoru: Nov 12, 2025, 02:56 PM UTC

Affected components

End-user Access

Update timeline

investigating Nov 12, 2025, 02:56 PM UTC

We are investigating an issue that is affecting Search in the all regions. Search queries may experience issues until resolved.
investigating Nov 12, 2025, 03:16 PM UTC

We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.
identified Nov 12, 2025, 03:17 PM UTC

We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.
resolved Nov 14, 2025, 05:12 PM UTC

This incident has been resolved.

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