Barracuda incident

View - Service Degradation

Resolved after 22 hours 17 minutes, affecting US | nest1-view-us | viewarchive.com and US | im1-view-us | and 1 more, on October 20, 2025.

identified Oct 20, 2025, 07:31 PM UTC

View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.

Started
Oct 20, 2025, 03:06 PM UTC
Resolved
Oct 21, 2025, 01:23 PM UTC
Duration
22h 17m
Detected by Pingoru
Oct 20, 2025, 03:06 PM UTC

Affected components

US | nest1-view-us | viewarchive.comUS | im1-view-us |US | rack1-view-us |

Update timeline

  1. investigating Oct 20, 2025, 03:06 PM UTC

    View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue has been identified and we have started to implement a solution. (edited)

  2. identified Oct 20, 2025, 07:31 PM UTC

    View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.

  3. resolved Oct 21, 2025, 01:23 PM UTC

    The issue with AWS has resolved and the delayed SMTP has been processed.

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