Barracuda incident

Email Gateway Defense - Degraded mailflow performance in the US

Resolved after 1 hour 56 minutes, affecting Mail Delivery, on November 24, 2025.

resolved Nov 24, 2025, 04:30 PM UTC

This incident has been resolved. Mailflow and deferral rates are back to nominal levels.

Started
Nov 24, 2025, 02:34 PM UTC
Resolved
Nov 24, 2025, 04:30 PM UTC
Duration
1h 56m
Detected by Pingoru
Nov 24, 2025, 02:34 PM UTC

Affected components

Mail Delivery

Update timeline

  1. identified Nov 24, 2025, 02:34 PM UTC

    We've identified a problem with US mailflow that is currently resulting in degraded performance. We have identified the problem and are working on a resolution.

  2. monitoring Nov 24, 2025, 03:08 PM UTC

    A fix has been implemented, and mailflow and deferral rates are recovering.

  3. resolved Nov 24, 2025, 04:30 PM UTC

    This incident has been resolved. Mailflow and deferral rates are back to nominal levels.

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