Barracuda incident

Incident Response: Degraded Reporting Latency

Resolved after 7 days, affecting Dashboard UI, on December 1, 2025.

resolved Dec 08, 2025, 07:40 PM UTC

Reporting data is now all populated and available. We appreciate your patience as this issue was resolved and remdiated.

Started
Dec 01, 2025, 07:28 PM UTC
Resolved
Dec 08, 2025, 07:40 PM UTC
Duration
7d
Detected by Pingoru
Dec 01, 2025, 07:28 PM UTC

Affected components

Dashboard UI

Update timeline

  1. investigating Dec 01, 2025, 07:28 PM UTC

    Incident Response is currently experiencing a delay in reporting and do not have data after November 28th. We are currently investigating and will update once the issue has been identified.

  2. monitoring Dec 02, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results. We expect that it will take a few days for the data to be available as the system recovers.

  3. resolved Dec 08, 2025, 07:40 PM UTC

    Reporting data is now all populated and available. We appreciate your patience as this issue was resolved and remdiated.

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