Qualys Outage History
Qualys partial outage · 2 active incidents View live status →Pingoru has recorded 178 incidents for Qualys: 178 in the last 12 months and 50 in the last 90 days.
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| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 663 of 720 (92%) |
| May 2026 | 24 | 651 of 744 (88%) |
| June 2026 | 16 | 503 of 720 (70%) |
| July 2026 | 37 | 716 of 744 (96%) |
| August 2026 | 18 | 506 of 744 (68%) |
| September 2026 | 13 | 299 of 720 (42%) |
| October 2026 | 13 | 337 of 551 (61%) |
Incidents, newest first
Minor October 22, 2026 EU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933] 2h 34m
Started Oct 22, 2026, 07:01 AM UTC· resolved Oct 22, 2026, 09:35 AM UTC
- investigating Oct 22, 2026, 07:01 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM, PA and Container Security scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM, PA and Container Security scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12933
- resolved Oct 22, 2026, 09:35 AM UTC
This incident has been resolved.
Minor October 21, 2026 US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932] 15h 39m Vulnerability Management (VM)
Started Oct 21, 2026, 09:39 PM UTC· resolved Oct 22, 2026, 01:19 PM UTC
- investigating Oct 21, 2026, 09:39 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12932.
- identified Oct 21, 2026, 10:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 21, 2026, 10:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 01:19 PM UTC
This incident has been resolved.
Minor October 16, 2026 EU Platform 2: High Portal-Indexing lag [IM-12919] 1d 14h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Policy Audit (PA) and 1 more
Started Oct 16, 2026, 05:11 AM UTC· resolved Oct 17, 2026, 07:49 PM UTC
- investigating Oct 16, 2026, 05:11 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys EU Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
- monitoring Oct 16, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 16, 2026, 09:27 PM UTC
We are currently investigating this issue.
- monitoring Oct 17, 2026, 01:08 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 17, 2026, 01:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 17, 2026, 03:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2026, 07:49 PM UTC
This incident has been resolved.
Minor October 12, 2026 US Platform 1: Delay in Data Processing (IM-12916) 1d 8h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Security Configuration Assessment (SCA) and 2 more
Started Oct 12, 2026, 03:35 PM UTC· resolved Oct 14, 2026, 12:31 AM UTC
- investigating Oct 12, 2026, 03:35 PM UTC
Qualys Cloud Platform Operations is investigating an issue causing a delay in Cloud Agent data processing. Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, CSAM, Policy Audit, Security Configuration Assessment and Unified Dashboard modules Further updates will be shared as they become available. The ticket reference for this activity is IM-12916.
- identified Oct 13, 2026, 10:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2026, 11:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 12:31 AM UTC
This incident has been resolved.
Minor October 8, 2026 US Platform 4: VM Scans Erroring Out (IM-12906) 5h 49m Vulnerability Management (VM)
Started Oct 08, 2026, 11:15 AM UTC· resolved Oct 08, 2026, 05:04 PM UTC
- investigating Oct 08, 2026, 11:15 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue where VM scans are encountering errors. We will provide further updates as they become available. The ticket reference for this activity is: IM-12906
- monitoring Oct 08, 2026, 11:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 05:04 PM UTC
This incident has been resolved.
Minor October 7, 2026 US Platform 1: Cloud Agent delay in data processing (IM-12901) 3d 4h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Policy Audit (PA) and 1 more
Started Oct 07, 2026, 10:39 AM UTC· resolved Oct 10, 2026, 02:47 PM UTC
- investigating Oct 07, 2026, 10:39 AM UTC
Qualys Cloud Platform Operations is investigating an issue causing a Cloud Agent Delta Backlog. Users will notice that data will take longer than expected to become visible in the Vulnerability Management, Cloud Agent, and CSAM modules. Further updates will be shared as they become available. The ticket reference for this activity is IM-12901.
- investigating Oct 07, 2026, 10:53 AM UTC
We are continuing to investigate this issue.
- identified Oct 07, 2026, 08:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 08, 2026, 10:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 09, 2026, 08:30 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
- resolved Oct 10, 2026, 02:47 PM UTC
This incident has been resolved.
Minor October 7, 2026 IN Platform 1: Performance issues observed on VMDR pages (IM-12904) 7d 6h Vulnerability Management (VM)
Started Oct 07, 2026, 08:11 AM UTC· resolved Oct 14, 2026, 02:26 PM UTC
- investigating Oct 07, 2026, 08:11 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing performance issues over VMDR pages. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12904.
- identified Oct 07, 2026, 01:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2026, 08:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 09, 2026, 08:31 PM UTC
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
- monitoring Oct 13, 2026, 10:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 14, 2026, 02:26 PM UTC
This incident has been resolved.
Minor October 6, 2026 EU Platform 1: Slowness on VMDR Module page (IM-12900) 6h 34m Vulnerability Management (VM)
Started Oct 06, 2026, 12:57 PM UTC· resolved Oct 06, 2026, 07:31 PM UTC
- investigating Oct 06, 2026, 12:57 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing UI slowness issue on VMDR Module page. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12900.
- monitoring Oct 06, 2026, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 07:31 PM UTC
This incident has been resolved.
Critical October 6, 2026 IN Platform 1: UI logins and API Authencation failing(IM -12899) 7h 51m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT) and 26 more
Started Oct 06, 2026, 07:47 AM UTC· resolved Oct 06, 2026, 03:39 PM UTC
- investigating Oct 06, 2026, 07:47 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys IN Platform 1. As a result, customers may experience a login issue. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available.
- monitoring Oct 06, 2026, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 03:39 PM UTC
This incident has been resolved.
Minor October 6, 2026 US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886] 16h 9m Container Security (CS)
Started Oct 06, 2026, 03:14 AM UTC· resolved Oct 06, 2026, 07:24 PM UTC
- investigating Oct 06, 2026, 03:14 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12886.
- identified Oct 06, 2026, 02:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 06, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 07:24 PM UTC
This incident has been resolved.
Critical October 3, 2026 IN Platform 1: Users are unable to login to the UI (IM-12895) 9h 18m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT) and 26 more
Started Oct 03, 2026, 01:00 AM UTC· resolved Oct 03, 2026, 10:19 AM UTC
- investigating Oct 03, 2026, 01:00 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing UI Login Failure for IN Platform 01. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12895.
- identified Oct 03, 2026, 01:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2026, 01:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2026, 10:19 AM UTC
This incident has been resolved.
Minor September 29, 2026 US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887) 3d 16h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Unified Dashboard (UD)
Started Sep 29, 2026, 03:46 PM UTC· resolved Oct 03, 2026, 08:09 AM UTC
- investigating Sep 29, 2026, 03:46 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12887.
- identified Sep 29, 2026, 10:34 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
- identified Sep 30, 2026, 04:59 PM UTC
Qualys Cloud Platform Operations is actively working to resolve an issue on the US Platform 3 that is causing indexing delays. We are investigating the issue and will provide updates as more information becomes available.
- identified Oct 01, 2026, 01:11 PM UTC
We are actively investigating the issue that has caused delays in making data to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI. We will continue to provide updates on our progress.
- monitoring Oct 02, 2026, 05:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2026, 08:09 AM UTC
This incident has been resolved.
Minor September 29, 2026 US Platform 4: Delay in data processing to the UI for Portal modules [IM-12885] 1d 20h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Unified Dashboard (UD)
Started Sep 29, 2026, 04:39 AM UTC· resolved Oct 01, 2026, 01:36 AM UTC
- investigating Sep 29, 2026, 04:39 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 4 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12885.
- investigating Sep 29, 2026, 08:06 PM UTC
We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.
- identified Sep 30, 2026, 04:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2026, 09:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 01:36 AM UTC
This incident has been resolved.
Critical September 28, 2026 US Platform 1: UI logins failing( IM-12884) 3h 57m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Sep 28, 2026, 02:06 PM UTC· resolved Sep 28, 2026, 06:04 PM UTC
- investigating Sep 28, 2026, 02:06 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys Platform 1. As a result, customers may experience a login issue. Please note that there is no impact on scan processing or API functionality. As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qualys.com/fo/scan/scanList.php. Further updates will be provided as they become available.
- identified Sep 28, 2026, 02:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 28, 2026, 02:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 06:04 PM UTC
This incident has been resolved.
Minor September 28, 2026 EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] 10h 18m Vulnerability Management (VM)
Started Sep 28, 2026, 08:57 AM UTC· resolved Sep 28, 2026, 07:16 PM UTC
- investigating Sep 28, 2026, 08:57 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available.
- monitoring Sep 28, 2026, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 07:16 PM UTC
This incident has been resolved.
Minor September 16, 2026 US Platform 3: Delay in data processing to the UI and via API (IM-12872) 1d 20h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Unified Dashboard (UD)
Started Sep 16, 2026, 08:24 PM UTC· resolved Sep 18, 2026, 05:08 PM UTC
- investigating Sep 16, 2026, 08:24 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12872.
- identified Sep 16, 2026, 11:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2026, 04:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 05:08 PM UTC
This incident has been resolved.
Minor September 16, 2026 AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] 16m Vulnerability Management (VM), Vulnerability Management (VM)
Started Sep 16, 2026, 07:39 AM UTC· resolved Sep 16, 2026, 07:55 AM UTC
- investigating Sep 16, 2026, 07:39 AM UTC
Incident Notification Qualys Cloud Platform Operations is actively investigating an issue causing login failures for users with MFA enabled. Impact: Users with MFA enabled may be unable to log in to the Qualys platform. Further updates will be provided as more information becomes available. Incident Reference: IM-12869Incident Notification Qualys Cloud Platform Operations is actively investigating an issue causing login failures for users with MFA enabled. Impact: Users with MFA enabled may be unable to log in to the Qualys AE platform. Further updates will be provided as more information becomes available. Incident Reference: IM-12869
- investigating Sep 16, 2026, 07:45 AM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2026, 07:55 AM UTC
This incident has been resolved.
Minor September 16, 2026 IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] 16h 18m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT) and 26 more
Started Sep 16, 2026, 12:22 AM UTC· resolved Sep 16, 2026, 04:40 PM UTC
- investigating Sep 16, 2026, 12:22 AM UTC
Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services. Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays. Further updates will be provided as additional information becomes available. The ticket reference for this incident is IM-12868.
- identified Sep 16, 2026, 02:04 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 01:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 04:40 PM UTC
This incident has been resolved.
Minor September 14, 2026 Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) 2d 5h Patch Management (PM), Patch Management (PM), Patch Management (PM), Patch Management (PM) and 10 more
Started Sep 14, 2026, 11:26 AM UTC· resolved Sep 16, 2026, 04:40 PM UTC
- investigating Sep 14, 2026, 11:26 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue affecting Patch deployment for KB5123099 across multiple platforms. This issue is resulting in patch deployment failures with the error FileHashValidationFailed. The team is actively investigating the issue, and we will share further updates as more information becomes available. Ticket reference: IM-12864
- investigating Sep 14, 2026, 06:21 PM UTC
We are continuing to investigate this issue.
- identified Sep 14, 2026, 09:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 15, 2026, 08:06 PM UTC
A fix has been implemented. Now that the correct hash has been validated, in order for this patch to install, users will need to redeploy the patch by performing one of the following: 1). Create new job with the patch included 2). Re-run of the previous job created 3). cloning the old job and execute If the Patch is cached, reset will be required as the cached patch will have the same download URL when the error was first observed and continue to fail install. Once the patch is redeployed, hash validation and patch install will be successful
- resolved Sep 16, 2026, 04:40 PM UTC
This incident has been resolved.
Minor September 9, 2026 US Platform 1, US Platform 4, EU Platform 1, CA Platform 1: Container security Module is failing with HTTP 500 [IM-12857] 18h 52m Container Security (CS), Container Security (CS), Container Security (CS), Container Security (CS)
Started Sep 09, 2026, 07:03 PM UTC· resolved Sep 10, 2026, 01:56 PM UTC
- investigating Sep 09, 2026, 07:03 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Container Security (CS) module. Affected users may encounter an HTTP 500 Error when accessing the Container Security (CS) Module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12857.
- identified Sep 09, 2026, 10:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2026, 01:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 01:56 PM UTC
This incident has been resolved.
Minor September 9, 2026 US Platform 1, US Platform 2, US Platform 3, EU Platform 2: Whitelabel Error Page appears while accessing the Admin Module and the associated tabs in the Admin Module [IM-12852] 1d 4h Vulnerability Management (VM), Vulnerability Management (VM), Vulnerability Management (VM), Vulnerability Management (VM)
Started Sep 09, 2026, 10:55 AM UTC· resolved Sep 10, 2026, 03:37 PM UTC
- investigating Sep 09, 2026, 10:55 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the "Activity Logs" section under the Admin module. Affected users may encounter a "Whitelabel Error Page" when attempting to view the Activity Logs. Further updates will be shared as they become available. The ticket reference for this incident is IM-12852.
- identified Sep 09, 2026, 12:47 PM UTC
The issue has been identified and our Engineering team is working on the fix.
- resolved Sep 10, 2026, 03:37 PM UTC
This incident has been resolved.
Minor September 4, 2026 US Platform 1: Delay in Data Reflection in UI (IM-12844) 3d 13h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Vulnerability Management (VM) and 1 more
Started Sep 04, 2026, 03:41 PM UTC· resolved Sep 08, 2026, 05:36 AM UTC
- investigating Sep 04, 2026, 03:41 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI, CSAM/GAV and Unified Dashboard, Customers may also see a drop in agent count. Further updates will be shared as they become available. The ticket reference for this incident is IM-12844
- identified Sep 04, 2026, 09:24 PM UTC
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
- monitoring Sep 07, 2026, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 05:36 AM UTC
This incident has been resolved.
Minor September 3, 2026 IN Platform 1: Login Redirection Issue (IM-12843) 6h 7m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT) and 9 more
Started Sep 03, 2026, 04:07 PM UTC· resolved Sep 03, 2026, 10:14 PM UTC
- investigating Sep 03, 2026, 04:07 PM UTC
Qualys Cloud Operations is currently investigating an issue causing users to be redirected to login on IN Platform 1, this is observed in the UI and API for the following modules selected. Scans are not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12843. Workaround: Successful login can be accessed by navigating to: https://qualysguard.qg1.apps.qualys.in/fo/tools/module_landing.php?module=prod_scans
- identified Sep 03, 2026, 05:27 PM UTC
The issue has been identified and a fix is being implemented. Additional modules were found to be impacted and added as a result (PM, UD).
- identified Sep 03, 2026, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 10:14 PM UTC
This incident has been resolved.
Minor September 1, 2026 EU Platform 1: High Lag on Data Sync Service [IM-12841] 1d 2h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Vulnerability Management (VM) and 1 more
Started Sep 01, 2026, 02:13 PM UTC· resolved Sep 02, 2026, 04:44 PM UTC
- investigating Sep 01, 2026, 02:13 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 1. Some users may notice that VM and PC data are taking longer than expected to appear in AV, the AI New VM Dashboard, and the Cloud Agent UI.
- identified Sep 01, 2026, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2026, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 04:44 PM UTC
This incident has been resolved.
Minor August 27, 2026 IN Platform1: CSAM asset information is not loading (IM-12838) 5h 34m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Started Aug 27, 2026, 09:19 PM UTC· resolved Aug 28, 2026, 02:54 AM UTC
- investigating Aug 27, 2026, 09:19 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue where asset information is not loading. We will provide further updates as they become available.
- monitoring Aug 27, 2026, 11:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 02:54 AM UTC
This incident has been resolved.