Qualys incident

US Platform 4: VM Scans Erroring Out (IM-12906)

Resolved after 5 hours 49 minutes, affecting Vulnerability Management (VM), on October 8, 2026.

monitoring Oct 08, 2026, 11:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 08, 2026, 11:15 AM UTC
Resolved
Oct 08, 2026, 05:04 PM UTC
Duration
5h 49m
Detected by Pingoru
Oct 08, 2026, 11:15 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Oct 08, 2026, 11:15 AM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue where VM scans are encountering errors. We will provide further updates as they become available. The ticket reference for this activity is: IM-12906

  2. monitoring Oct 08, 2026, 11:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2026, 05:04 PM UTC

    This incident has been resolved.

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