Qualys incident
IN Platform 1: UI logins and API Authencation failing(IM -12899)
Critical Vendor's status page →
Resolved after 7 hours 51 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on October 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)CertView (CERT)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Oct 06, 2026, 07:47 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys IN Platform 1. As a result, customers may experience a login issue. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available.
- monitoring Oct 06, 2026, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 03:39 PM UTC
This incident has been resolved.
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