Qualys Outage History
Qualys partial outage View live status →Pingoru has recorded 178 incidents for Qualys: 178 in the last 12 months and 49 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 663 of 720 (92%) |
| May 2026 | 24 | 651 of 744 (88%) |
| June 2026 | 16 | 503 of 720 (70%) |
| July 2026 | 37 | 716 of 744 (96%) |
| August 2026 | 18 | 506 of 744 (68%) |
| September 2026 | 13 | 299 of 720 (42%) |
| October 2026 | 13 | 344 of 593 (58%) |
Incidents, newest first
Major July 6, 2026 US Platform 1/2: Users are experiencing an issue where scan results downloaded in CSV and XML formats are returning empty files.(IM-12744) 22h 14m Vulnerability Management (VM), Vulnerability Management (VM), Vulnerability Management (VM)
Started Jul 06, 2026, 06:36 PM UTC· resolved Jul 07, 2026, 04:51 PM UTC
- investigating Jul 06, 2026, 06:36 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1 and Platform 2, where downloaded reports in CSV and XML formats are returning empty files. Results downloads in PDF format continue to function normally, and the issue appears to be limited to CSV and XML exports. Additional updates will be provided as more information becomes available.
- investigating Jul 06, 2026, 06:37 PM UTC
We are continuing to investigate this issue.
- investigating Jul 06, 2026, 11:02 PM UTC
We are continuing to investigate this issue.
- identified Jul 07, 2026, 12:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2026, 12:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2026, 04:51 PM UTC
This incident has been resolved.
Minor July 6, 2026 US Platform 1: Delay in VM Scan Processing [IM-12743] 7d 11h Cloud Agent (CA), Vulnerability Management (VM)
Started Jul 06, 2026, 10:51 AM UTC· resolved Jul 13, 2026, 10:25 PM UTC
- investigating Jul 06, 2026, 10:51 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
- investigating Jul 06, 2026, 10:53 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 06, 2026, 01:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 06, 2026, 11:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 13, 2026, 10:25 PM UTC
This incident has been resolved.
Critical July 5, 2026 US GOV Platform 1: Qualys UI Login Issue [IM-12742] 6h 17m Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Vulnerability Management (VM) and 18 more
Started Jul 05, 2026, 03:20 PM UTC· resolved Jul 05, 2026, 09:37 PM UTC
- investigating Jul 05, 2026, 03:20 PM UTC
Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. API and scans are also impacted. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12742.
- identified Jul 05, 2026, 07:56 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 05, 2026, 08:57 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 05, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2026, 09:37 PM UTC
This incident has been resolved.
Notice July 4, 2026 US Platform 1: Users may notice delayed data visibility in Unified Asset Inventory (IM-12738). 2d 16h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)
Started Jul 04, 2026, 06:18 AM UTC· resolved Jul 06, 2026, 11:16 PM UTC
- investigating Jul 04, 2026, 06:18 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
- identified Jul 06, 2026, 08:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 06, 2026, 10:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 11:16 PM UTC
This incident has been resolved.
Minor July 2, 2026 US Platform 1/2/3/4, EU Platform 1/2/3, IN Platform 1,CA Platform 1, AE Platform1, KSA Platform 1 and UK Platform 1: Users may notice an issue between the asset data from the UI and the API due to the latest agent's inventory not being updated (IM-12739) 22h 25m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 48 more
Started Jul 02, 2026, 03:24 PM UTC· resolved Jul 03, 2026, 01:50 PM UTC
- investigating Jul 02, 2026, 03:24 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue that is causing delays in the upload of the latest inventory data for Cloud Agents. Users may notice discrepancies in the data displayed in AssetView, the VM Dashboard, the Cloud Agent UI, and CSAM/GAV. Further updates will be provided as more information becomes available.
- investigating Jul 02, 2026, 03:32 PM UTC
We are continuing to investigate this issue.
- identified Jul 02, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 02, 2026, 08:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2026, 01:50 PM UTC
This incident has been resolved.
Critical July 1, 2026 US Platform 3: Delay in data processing to the UI (IM-12737) 27d 13h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Vulnerability Management (VM) and 1 more
Started Jul 01, 2026, 01:24 PM UTC· resolved Jul 29, 2026, 02:45 AM UTC
- investigating Jul 01, 2026, 01:24 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys platform US03 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
- identified Jul 01, 2026, 10:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 06, 2026, 11:04 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 06, 2026, 11:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 14, 2026, 10:23 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 21, 2026, 09:10 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 24, 2026, 03:24 PM UTC
The lags are slowly reducing and are not yet current. We are continuing to monitor the progress.
- monitoring Jul 27, 2026, 02:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 29, 2026, 02:45 AM UTC
This incident has been resolved.
Critical June 30, 2026 US Platform 3: Container Security (CS) Users may experience a delay in sensor provisioning and scanning for containers and images(IM-12733) 9h 55m Container Security (CS)
Started Jun 30, 2026, 05:13 AM UTC· resolved Jun 30, 2026, 03:09 PM UTC
- investigating Jun 30, 2026, 05:13 AM UTC
Qualys Cloud Platform Operations has identified the issue and is currently working on a fix. All recent scans of containers and images are functioning as expected, and the latest data is now accessible. Further updates will be shared as they become available.
- monitoring Jun 30, 2026, 01:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2026, 03:09 PM UTC
This incident has been resolved.
Minor June 24, 2026 US Platform 1: Lag observed on Cloud Agent scan processing service [IM-12704] 5d 14h Cloud Agent (CA)
Started Jun 24, 2026, 04:40 AM UTC· resolved Jun 29, 2026, 07:20 PM UTC
- investigating Jun 24, 2026, 04:40 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
- monitoring Jun 25, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 07:20 PM UTC
This incident has been resolved.
Critical June 23, 2026 US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726) 6d 17h Container Security (CS)
Started Jun 23, 2026, 10:23 PM UTC· resolved Jun 30, 2026, 03:41 PM UTC
- investigating Jun 23, 2026, 10:23 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue impacting US Platform 2, which is causing delays in Container Security. As a result, some users may experience slower processing times for container scans. We will provide updates as more information becomes available. For reference, the incident ticket number is IM-12726.
- investigating Jun 24, 2026, 01:25 PM UTC
We are continuing to investigate this issue.
- investigating Jun 24, 2026, 07:20 PM UTC
We are continuing to investigate this issue.
- investigating Jun 24, 2026, 07:28 PM UTC
We are continuing to investigate this issue.
- investigating Jun 24, 2026, 07:37 PM UTC
We are continuing to investigate this issue.
- identified Jun 25, 2026, 08:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 30, 2026, 03:41 PM UTC
This incident has been resolved.
Minor June 23, 2026 US Platform 1: Container Security (CS) Users may experience a delay in scan processing or possible failures during scans for containers and images [IM-12725] 1d 18h Container Security (CS)
Started Jun 23, 2026, 01:43 PM UTC· resolved Jun 25, 2026, 08:04 AM UTC
- investigating Jun 23, 2026, 01:43 PM UTC
Impact: Container Security (CS) Users may experience delays in scan processing or failures during scans of containers and images through General Sensor. The Qualys Cloud Platform Operations team is actively investigating the issue on the US Platform 1. Further updates will be shared as they become available. The ticket reference for this Incident is IM-12725
- identified Jun 23, 2026, 10:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 25, 2026, 03:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 08:04 AM UTC
This incident has been resolved.
Critical June 23, 2026 US Platform 1: UI is intermittently inaccessible (IM-12724) 2h 14m Vulnerability Management (VM)
Started Jun 23, 2026, 05:22 AM UTC· resolved Jun 23, 2026, 07:36 AM UTC
- investigating Jun 23, 2026, 05:22 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue that intermittently makes the US Platform 1 VMUI inaccessible to users. Further updates will be shared as they become available. Ticket reference for this activity: IM-12724
- investigating Jun 23, 2026, 05:37 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 23, 2026, 05:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 07:36 AM UTC
This incident has been resolved.
Minor June 18, 2026 US Platform 2: Delay in VM Scan Processing [IM-12716] 16h 48m Vulnerability Management (VM)
Started Jun 18, 2026, 11:52 PM UTC· resolved Jun 19, 2026, 04:40 PM UTC
- investigating Jun 18, 2026, 11:52 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 2. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12716.
- monitoring Jun 19, 2026, 03:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2026, 04:40 PM UTC
This incident has been resolved.
Minor June 18, 2026 US Platform 2: Qualys UI Login Issues 3h 10m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Jun 18, 2026, 06:27 AM UTC· resolved Jun 18, 2026, 09:38 AM UTC
- investigating Jun 18, 2026, 06:27 AM UTC
US Platform 2 – Login Issues We are currently investigating an issue affecting user logins on US Platform 2 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available. Incident Reference - IM-12713
- monitoring Jun 18, 2026, 08:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 09:38 AM UTC
This incident has been resolved.
Minor June 16, 2026 EU Platform 1: Degraded Performance Observed for Multiple Modules [IM-12710] 3h 21m Vulnerability Management (VM), Web Application Scanning (WAS), Connector Centralization
Started Jun 16, 2026, 06:18 AM UTC· resolved Jun 16, 2026, 09:40 AM UTC
- investigating Jun 16, 2026, 06:18 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys EU Platform 1 affecting multiple modules as follows. - Connectors stuck in “Synchronizing” - WAS job stuck in Running - Newly created users may not be synchronized at this time Further updates will be shared as they become available.
- identified Jun 16, 2026, 06:31 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 16, 2026, 06:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 09:40 AM UTC
This incident has been resolved.
Critical June 11, 2026 US Platform 1: High Lag observed on Cloud Agent scan processing service [IM-12704] 1d 22h Cloud Agent (CA)
Started Jun 11, 2026, 09:00 PM UTC· resolved Jun 13, 2026, 07:29 PM UTC
- identified Jun 11, 2026, 09:00 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
- monitoring Jun 12, 2026, 05:29 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 12, 2026, 05:29 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 12, 2026, 06:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2026, 07:29 PM UTC
This incident has been resolved.
Minor June 11, 2026 US Platform 2: High Lag observed on scan processing service that has impacted scans [IM-12703] 3d 20h Vulnerability Management (VM)
Started Jun 11, 2026, 10:57 AM UTC· resolved Jun 15, 2026, 07:42 AM UTC
- investigating Jun 11, 2026, 10:57 AM UTC
Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available The ticket reference for this incident is IM-12703.
- identified Jun 11, 2026, 12:27 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Jun 12, 2026, 08:28 AM UTC
We are currently investigating this issue.
- monitoring Jun 12, 2026, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 07:42 AM UTC
This incident has been resolved.
Major June 10, 2026 US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12699] 1d 5h Vulnerability Management (VM)
Started Jun 10, 2026, 12:40 PM UTC· resolved Jun 11, 2026, 06:19 PM UTC
- investigating Jun 10, 2026, 12:40 PM UTC
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.
- identified Jun 10, 2026, 04:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 10, 2026, 09:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 06:19 PM UTC
This incident has been resolved.
Critical June 8, 2026 EU Platform 2 : UI login, api and scan issue (IM-12694) 7h 1m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Jun 08, 2026, 03:48 PM UTC· resolved Jun 08, 2026, 10:49 PM UTC
- investigating Jun 08, 2026, 03:48 PM UTC
EU Platform 2 is currently experiencing service interruptions. UI login, API access, and scans are impacted. The Qualys Operations team is investigating the issue.
- identified Jun 08, 2026, 04:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 08, 2026, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2026, 10:49 PM UTC
This incident has been resolved.
Minor June 5, 2026 US Platform 1: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12689) 1d 6h Container Security (CS)
Started Jun 05, 2026, 10:39 AM UTC· resolved Jun 06, 2026, 05:08 PM UTC
- investigating Jun 05, 2026, 10:39 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue where Container Security (CS) Users may experience a delay in scan processing for containers and images via the API/UI. The customer may not be able to view details of images scanned with the sensor and Q-Scanner. Further details will be provided as they become available. The ticket reference for this incident is IM-12689
- monitoring Jun 06, 2026, 12:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2026, 05:08 PM UTC
This incident has been resolved.
Critical June 4, 2026 US Platform 2 : UI/API is inaccessible (IM-12688) 2h 28m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Jun 04, 2026, 01:15 PM UTC· resolved Jun 04, 2026, 03:44 PM UTC
- investigating Jun 04, 2026, 01:15 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs. Further updates will be shared as they become available.
- monitoring Jun 04, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 03:44 PM UTC
This incident has been resolved.
Minor June 4, 2026 EU Platform 1: Slow performance observed for WAS and CSAM API (IM-12687) 10d 20h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Web Application Scanning (WAS)
Started Jun 04, 2026, 10:33 AM UTC· resolved Jun 15, 2026, 07:01 AM UTC
- investigating Jun 04, 2026, 10:33 AM UTC
Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix. Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.
- investigating Jun 05, 2026, 11:39 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 08, 2026, 11:02 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 09, 2026, 01:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 12, 2026, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 07:01 AM UTC
This incident has been resolved.
Critical June 1, 2026 EU Platform 2 : UI is Inaccessible for multiple modules (IM-12682). 17h 14m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), CertView (CERT), Total Cloud, Container Security (CS) and 5 more
Started Jun 01, 2026, 07:03 AM UTC· resolved Jun 02, 2026, 12:18 AM UTC
- investigating Jun 01, 2026, 07:03 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules. Further updates will be shared as they become available. Ticket reference for this activity: IM-12682
- investigating Jun 01, 2026, 07:33 AM UTC
We are continuing to investigate this issue.
- investigating Jun 01, 2026, 07:56 AM UTC
We are continuing to investigate this issue.
- investigating Jun 01, 2026, 08:00 AM UTC
We are continuing to investigate this issue.
- identified Jun 01, 2026, 11:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 01, 2026, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2026, 12:18 AM UTC
This incident has been resolved.
Major May 31, 2026 EU Platform 03: Slowness during Login (IM-12681) 23h 4m Vulnerability Management (VM)
Started May 31, 2026, 12:22 PM UTC· resolved Jun 01, 2026, 11:27 AM UTC
- investigating May 31, 2026, 12:22 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.
- investigating May 31, 2026, 12:23 PM UTC
We are continuing to investigate this issue.
- monitoring May 31, 2026, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2026, 11:27 AM UTC
This incident has been resolved.
Minor May 29, 2026 US Platform 3 : Slowness observed in the WAS/TAS module [IM-12680] 21h 25m Web Application Scanning (WAS)
Started May 29, 2026, 09:02 PM UTC· resolved May 30, 2026, 06:27 PM UTC
- investigating May 29, 2026, 09:02 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing slowness in the WAS/TAS module on the US platform 03. Further updates will be shared as they become available. The ticket reference for this incident is IM-12680.
- monitoring May 30, 2026, 12:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 06:27 PM UTC
This incident has been resolved.
Minor May 27, 2026 Multiple Shared Platforms: Agent Re-provision Via Purge Rule Issue (IM-12674) 6h 47m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Started May 27, 2026, 02:29 PM UTC· resolved May 27, 2026, 09:17 PM UTC
- investigating May 27, 2026, 02:29 PM UTC
Qualys Cloud Operations has identified an issue with our agent re-provision feature within our purge rules that is impacting the provisioning of agents post deletion. A fix is currently being worked on. Further details will be shared as they become available. The ticket reference for this incident is IM-12674
- monitoring May 27, 2026, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 09:17 PM UTC
This incident has been resolved.