Qualys incident

US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)

Resolved after 6 days 17 hours, affecting Container Security (CS), on June 23, 2026.

identified Jun 25, 2026, 08:36 PM UTC

The issue has been identified and a fix is being implemented.

Affected components

Container Security (CS)

investigating Jun 23, 2026, 10:23 PM UTC

Qualys Cloud Platform Operations is currently investigating an issue impacting US Platform 2, which is causing delays in Container Security. As a result, some users may experience slower processing times for container scans. We will provide updates as more information becomes available. For reference, the incident ticket number is IM-12726.
investigating Jun 24, 2026, 01:25 PM UTC

We are continuing to investigate this issue.
investigating Jun 24, 2026, 07:20 PM UTC

We are continuing to investigate this issue.
investigating Jun 24, 2026, 07:28 PM UTC

We are continuing to investigate this issue.
investigating Jun 24, 2026, 07:37 PM UTC

We are continuing to investigate this issue.
identified Jun 25, 2026, 08:36 PM UTC

The issue has been identified and a fix is being implemented.
resolved Jun 30, 2026, 03:41 PM UTC

This incident has been resolved.

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