Qualys incident

US GOV Platform 1: Qualys UI Login Issue [IM-12742]

Resolved after 6 hours 17 minutes, affecting Container Security (CS) and Continuous Monitoring (CM) and 1 more, on July 5, 2026.

monitoring Jul 05, 2026, 08:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Jul 05, 2026, 03:20 PM UTC
Resolved: Jul 05, 2026, 09:37 PM UTC
Duration: 6h 17m
Detected by Pingoru: Jul 05, 2026, 03:20 PM UTC

Affected components

Container Security (CS)Continuous Monitoring (CM)File Integrity Monitoring (FIM)Vulnerability Management (VM)Threat Protection (TP)Web Application Scanning (WAS)Unified Dashboard (UD)Policy Audit (PA)Patch Management (PM)CertView (CERT)

Update timeline

investigating Jul 05, 2026, 03:20 PM UTC

Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. API and scans are also impacted. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12742.
identified Jul 05, 2026, 07:56 PM UTC

The issue has been identified and a fix is being implemented.
identified Jul 05, 2026, 08:57 PM UTC

We are continuing to work on a fix for this issue.
monitoring Jul 05, 2026, 08:58 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 05, 2026, 09:37 PM UTC

This incident has been resolved.

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