Qualys incident

US Platform 1: Users may notice delayed data visibility in Unified Asset Inventory (IM-12738).

Resolved after 2 days 16 hours, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on July 4, 2026.

monitoring Jul 06, 2026, 10:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Jul 04, 2026, 06:18 AM UTC
Resolved: Jul 06, 2026, 11:16 PM UTC
Duration: 2d 16h
Detected by Pingoru: Jul 04, 2026, 06:18 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Vulnerability Management (VM)Unified Dashboard (UD)

Update timeline

investigating Jul 04, 2026, 06:18 AM UTC

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.
identified Jul 06, 2026, 08:23 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 06, 2026, 10:40 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 06, 2026, 11:16 PM UTC

This incident has been resolved.

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