Qualys incident

US Platform 2: Qualys UI Login Issues

Resolved after 3 hours 10 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on June 18, 2026.

monitoring Jun 18, 2026, 08:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started: Jun 18, 2026, 06:27 AM UTC
Resolved: Jun 18, 2026, 09:38 AM UTC
Duration: 3h 10m
Detected by Pingoru: Jun 18, 2026, 06:27 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)

Update timeline

investigating Jun 18, 2026, 06:27 AM UTC

US Platform 2 – Login Issues We are currently investigating an issue affecting user logins on US Platform 2 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available. Incident Reference - IM-12713
monitoring Jun 18, 2026, 08:28 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 18, 2026, 09:38 AM UTC

This incident has been resolved.

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