Resolved after 7 days 11 hours, affecting Cloud Agent (CA) and Vulnerability Management (VM), on July 6, 2026.
We are continuing to monitor for any further issues.
Affected components
Cloud Agent (CA)Vulnerability Management (VM)
Update timeline
- investigating Jul 06, 2026, 10:51 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
- investigating Jul 06, 2026, 10:53 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 06, 2026, 01:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 06, 2026, 11:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 13, 2026, 10:25 PM UTC
This incident has been resolved.
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