Qualys incident
US Platform 1: Lag observed on Cloud Agent scan processing service [IM-12704]
Resolved after 5 days 14 hours, affecting Cloud Agent (CA), on June 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 24, 2026, 04:40 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
- monitoring Jun 25, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 07:20 PM UTC
This incident has been resolved.
Your product runs on more than Qualys
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services