Qualys incident
US Platform 2: High Lag observed on scan processing service that has impacted scans [IM-12703]
Minor Vendor's status page →
Resolved after 3 days 20 hours, affecting Vulnerability Management (VM), on June 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Jun 11, 2026, 10:57 AM UTC
Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available The ticket reference for this incident is IM-12703.
- identified Jun 11, 2026, 12:27 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Jun 12, 2026, 08:28 AM UTC
We are currently investigating this issue.
- monitoring Jun 12, 2026, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 07:42 AM UTC
This incident has been resolved.
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