ESET Outage History

ESET is up right now

Pingoru has recorded 51 incidents for ESET: 36 in the last 12 months and 12 in the last 90 days.

Source: status.eset.com

51incidents recorded
36last 12 months
12last 90 days
5 daystypical duration
Incidents per month
0510AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking ESET in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026214 of 720 (2%)
May 2026298 of 744 (13%)
June 20262325 of 720 (45%)
July 20262315 of 744 (42%)
August 2026254 of 744 (7%)
September 20269512 of 720 (71%)
October 2026127 of 591 (5%)

Incidents, newest first

Minor January 29, 2026 ESET PROTECT: Unable to work after logging in 23h 36m Europe, Africa, Asia Pacific, Canada

Started Jan 29, 2026, 07:43 PM UTC· resolved Jan 30, 2026, 07:19 PM UTC

  1. identified Jan 29, 2026, 07:43 PM UTC

    Some customers have reported issues after logging in to ESET PROTECT. We are actively working on a fix and will provide updates as they become available.

  2. identified Jan 30, 2026, 07:06 AM UTC

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  3. monitoring Jan 30, 2026, 12:42 PM UTC

    The issue has been resolved. We will continue to monitor the behavior.

  4. resolved Jan 30, 2026, 07:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 23, 2026 Initial Syslog configuration does not work in the US region. 2d 13h Americas, Oceania

Started Jan 23, 2026, 08:36 PM UTC· resolved Jan 26, 2026, 10:36 AM UTC

  1. investigating Jan 23, 2026, 08:36 PM UTC

    Initial Syslog configuration does not work for ESET PROTECT in the US region. Existing Syslog connections function correctly, but editing the configuration does not.

  2. resolved Jan 26, 2026, 10:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 21, 2026 SMS and push authentication messages not working in ESET Secure Authentication 5h 15m

Started Jan 21, 2026, 08:58 AM UTC· resolved Jan 21, 2026, 02:13 PM UTC

  1. identified Jan 21, 2026, 08:58 AM UTC

    SMS and push authentication messages are currently not working in ESET Secure Authentication. We are working on restoring the functionality as soon as possible.

  2. identified Jan 21, 2026, 11:34 AM UTC

    While we continue to work on this issue, we'd like to remind you that generating one-time passwords in the application is not affected.

  3. monitoring Jan 21, 2026, 01:15 PM UTC

    The issue was resolved and both SMS messages and push notifications are functional again.

  4. resolved Jan 21, 2026, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 12, 2025 ESET Cloud Office Security: Some of the login attempts may fail 6h 10m Europe, Africa, Asia Pacific, Japan, Europe, Africa, Asia Pacific, Japan, Americas, Oceania, Americas, Oceania and 4 more

Started Dec 12, 2025, 11:36 AM UTC· resolved Dec 12, 2025, 05:47 PM UTC

  1. investigating Dec 12, 2025, 11:36 AM UTC

    We are investigating reports of issues with logging into the ESET Cloud Office Security. Some of the login attempts are failing with HTTP errors 400 or 500.

  2. monitoring Dec 12, 2025, 12:22 PM UTC

    The ESET Cloud Office Security services are up and running. We will continue to monitor the health of the services over the next few hours. We apologize for the inconvenience this has caused.

  3. resolved Dec 12, 2025, 05:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 11, 2025 ESET MSP Administrator login issues 21h 47m ESET MSP Administrator

Started Dec 11, 2025, 11:20 AM UTC· resolved Dec 12, 2025, 09:08 AM UTC

  1. investigating Dec 11, 2025, 11:20 AM UTC

    We received reports that some users may experience failed login attempts related to ESET MSP Administrator. We will provide more updates in due course.

  2. identified Dec 11, 2025, 11:44 AM UTC

    A root cause of the issue has been identified, we are working on a fix.

  3. monitoring Dec 11, 2025, 12:04 PM UTC

    The issue has been resolved. We will continue to monitor the behavior.

  4. resolved Dec 12, 2025, 09:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 10, 2025 ESET PROTECT Hub Major Outage 6h 15m ESET PROTECT Hub

Started Dec 10, 2025, 12:59 PM UTC· resolved Dec 10, 2025, 07:14 PM UTC

  1. investigating Dec 10, 2025, 12:59 PM UTC

    Platform upgrade is still in progress

  2. investigating Dec 10, 2025, 01:07 PM UTC

    Platform upgrade is still in progress

  3. monitoring Dec 10, 2025, 01:16 PM UTC

    ESET Protect Hub is upgraded and running

  4. resolved Dec 10, 2025, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 13, 2025 ESET Inspect instances may experience degraded performance 4d 22h Japan

Started Nov 13, 2025, 10:24 AM UTC· resolved Nov 18, 2025, 09:13 AM UTC

  1. investigating Nov 13, 2025, 10:24 AM UTC

    Some instances in various regions are experiencing heavily degraded performance. The issue is under investigation, so far no ETA available.

  2. identified Nov 13, 2025, 05:52 PM UTC

    • Japan region is fully restored and stable. • Other regions are undergoing restoration efforts, but stability is not yet achieved. We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.

  3. identified Nov 13, 2025, 06:13 PM UTC

    • JPN and EU regions are fully restored and stable. • US, CA & DE data centers are undergoing restoration efforts, but stability is not yet achieved. Next update in 2 hours.

  4. monitoring Nov 13, 2025, 07:43 PM UTC

    Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable. We will monitor it for next 2h.

  5. investigating Nov 14, 2025, 08:07 AM UTC

    The performance is again degraded for some instances in various regions. We are consulting the issue with Microsoft.

  6. monitoring Nov 14, 2025, 01:00 PM UTC

    We're identified the issue and monitoring the situation now.

  7. investigating Nov 17, 2025, 09:37 AM UTC

    We are currently investigating this issue.

  8. investigating Nov 17, 2025, 10:22 AM UTC

    JPN region is experiencing the slowness. We are currently investigating this issue.

  9. identified Nov 17, 2025, 12:05 PM UTC

    The issue has been identified and a fix is being implemented.

  10. monitoring Nov 17, 2025, 12:06 PM UTC

    We've identified and mitigated the performance issues, all instances should be operating as expected

  11. monitoring Nov 17, 2025, 01:55 PM UTC

    We are continuing to monitor for any further issues.

  12. resolved Nov 18, 2025, 09:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 12, 2025 ESET Inspect instances may be unavailable for the US and Japan regions 4d 12h Americas, Oceania

Started Nov 12, 2025, 09:30 PM UTC· resolved Nov 17, 2025, 10:07 AM UTC

  1. investigating Nov 12, 2025, 09:30 PM UTC

    We are investigating issue with login into ESET Inspect instances mostly for the US region and partially for the JP region too.

  2. identified Nov 13, 2025, 05:51 PM UTC

    • Japan region is fully restored and stable. • Other regions are undergoing restoration efforts, but stability is not yet achieved. We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.

  3. identified Nov 13, 2025, 06:13 PM UTC

    • JPN and EU regions are fully restored and stable. • US, CA & DE datacenters are undergoing restoration efforts, but stability is not yet achieved. Next update in 2 hours.

  4. monitoring Nov 13, 2025, 07:43 PM UTC

    Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable. We will monitor it for next 2h.

  5. investigating Nov 13, 2025, 09:27 PM UTC

    We are currently investigating this issue.

  6. investigating Nov 13, 2025, 09:32 PM UTC

    We are experiencing some random instabilities in the US area and are currently working together with the MS Azure team on identifying the root cause.

  7. monitoring Nov 14, 2025, 01:01 PM UTC

    We're identified the issue and monitoring the situation now.

  8. resolved Nov 17, 2025, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 7, 2025 Login issues with multiple services 15h 40m Europe, Africa, Asia Pacific, Japan, Europe, Africa, Asia Pacific, Europe, Africa, Asia Pacific, Europe, Africa, Asia Pacific and 21 more

Started Nov 07, 2025, 03:55 PM UTC· resolved Nov 08, 2025, 07:36 AM UTC

  1. investigating Nov 07, 2025, 03:55 PM UTC

    We have received reports of issues with login to multiple ESET online services.

  2. monitoring Nov 07, 2025, 04:34 PM UTC

    The issue has been resolved. We continue to monitor the situation.

  3. resolved Nov 08, 2025, 07:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025 ESET PROTECT: Log in and performance issues 6h 54m Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Nov 05, 2025, 09:45 AM UTC· resolved Nov 05, 2025, 04:39 PM UTC

  1. investigating Nov 05, 2025, 09:45 AM UTC

    We are investigating reports of issues with logging into ESET PROTECT and a degraded performance of the console.

  2. monitoring Nov 05, 2025, 12:20 PM UTC

    The issue has been resolved. We continue to monitor the situation.

  3. resolved Nov 05, 2025, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 ESET Secure Authentication - push authentication may fail 4h 17m Europe, Africa, Asia Pacific, Americas, Oceania, Canada, Germany

Started Oct 20, 2025, 11:01 AM UTC· resolved Oct 20, 2025, 03:19 PM UTC

  1. investigating Oct 20, 2025, 11:01 AM UTC

    We are investigating reports of failing authentication in ESET Secure Authentication via push notifications. We will provide updates when more information is available.

  2. monitoring Oct 20, 2025, 01:55 PM UTC

    The issue has been mitigated and push authentication should work again.

  3. resolved Oct 20, 2025, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 ESET PROTECT: Agent replication may fail with 502 error 2h Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Oct 20, 2025, 09:13 AM UTC· resolved Oct 20, 2025, 11:13 AM UTC

  1. investigating Oct 20, 2025, 09:13 AM UTC

    We are investigating reports of HTTP errors 502 received on Agent's attempt to connect to the ESET PROTECT servers. You may notice that the Last connected time is not current.

  2. monitoring Oct 20, 2025, 09:49 AM UTC

    A fix was deployed and we are monitoring the behavior.

  3. resolved Oct 20, 2025, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 17, 2025 Registration of new accounts might fail 2d 21h ESET PROTECT Hub

Started Oct 17, 2025, 11:32 AM UTC· resolved Oct 20, 2025, 08:35 AM UTC

  1. investigating Oct 17, 2025, 11:32 AM UTC

    Registration of new ESET PROTECT Hub accounts might fail for some users. We are currently investigating this issue.

  2. identified Oct 17, 2025, 12:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 17, 2025, 03:58 PM UTC

    Fix has been implemented, we are monitoring the situation.

  4. resolved Oct 20, 2025, 08:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2025 ESET Cloud Office Security outage 3h 49m Europe, Africa, Asia Pacific, Japan, Europe, Africa, Asia Pacific, Japan, Americas, Oceania, Americas, Oceania and 4 more

Started Oct 08, 2025, 10:51 AM UTC· resolved Oct 08, 2025, 02:40 PM UTC

  1. identified Oct 08, 2025, 10:51 AM UTC

    We have identified an outage of ESET Cloud Office Security. Currently no items are scanned. We will provide updates in due course.

  2. monitoring Oct 08, 2025, 01:56 PM UTC

    The affected services should be restored, we continue to monitor the situation.

  3. resolved Oct 08, 2025, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025 ESET Cloud Office Security is unavailable in US region 8d 15h Americas, Oceania, Americas, Oceania

Started Sep 16, 2025, 04:46 PM UTC· resolved Sep 25, 2025, 07:49 AM UTC

  1. investigating Sep 16, 2025, 04:46 PM UTC

    We detected outage affecting all related ESET Cloud Office Security located in US region. The issue is under investigation.

  2. monitoring Sep 16, 2025, 06:49 PM UTC

    We have identified the issue and we're monitoring the situation.

  3. resolved Sep 25, 2025, 07:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2025 ESET PROTECT: Intermittent "Failed to load data" errors on installers creation 20m Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Aug 14, 2025, 10:34 AM UTC· resolved Aug 14, 2025, 10:55 AM UTC

  1. investigating Aug 14, 2025, 10:34 AM UTC

    Users might get "Failed to load data" error a few moments after creating a new installer. The issue is intermittent, the next attempt to create the installer might succeed.

  2. resolved Aug 14, 2025, 10:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025 ESET Secure Authentication not accessible 6h 1m Europe, Africa, Asia Pacific, Americas, Oceania, Canada, Germany

Started Aug 13, 2025, 10:08 AM UTC· resolved Aug 13, 2025, 04:10 PM UTC

  1. investigating Aug 13, 2025, 10:08 AM UTC

    We received reports that the ESET Secure Authentication portal is currently not accessible. We will investigate these reports and provide updates when new findings are available.

  2. investigating Aug 13, 2025, 11:18 AM UTC

    The issue has been resolved. We are monitoring the situation.

  3. resolved Aug 13, 2025, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2025 ESET PROTECT showing incorrect communication time with devices 5h 37m Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Jul 25, 2025, 11:52 AM UTC· resolved Jul 25, 2025, 05:30 PM UTC

  1. investigating Jul 25, 2025, 11:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 25, 2025, 01:58 PM UTC

    The issue was mitigated, we continue to monitor the situation.

  3. resolved Jul 25, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 15, 2025 ESET PROTECT login might fail with error "502 Bad Gateway" 1h 55m Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Jul 15, 2025, 09:23 AM UTC· resolved Jul 15, 2025, 11:18 AM UTC

  1. investigating Jul 15, 2025, 09:23 AM UTC

    We are investigating reports of error "502 Bad Gateway" received by some of our customers on logging into the ESET PROTECT console.

  2. monitoring Jul 15, 2025, 10:00 AM UTC

    The issue was fixed, we continue to monitor the behavior.

  3. resolved Jul 15, 2025, 11:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 4, 2025 ESET PROTECT is unreachable 3d 19h Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada and 1 more

Started Jul 04, 2025, 01:06 PM UTC· resolved Jul 08, 2025, 08:13 AM UTC

  1. identified Jul 04, 2025, 01:06 PM UTC

    ESET PROTECT Web Console might be unreachable. Some login attempts might end up with "Error 503 - Service Unavailable" Our cloud services provider is working on the restoration of the services.

  2. monitoring Jul 06, 2025, 03:05 AM UTC

    Our cloud services provider rolled out the fix and the issue has been resolved. We are monitoring the situation.

  3. resolved Jul 08, 2025, 08:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 30, 2025 ESET PROTECT unreachable, except US location 39m Europe, Africa, Asia Pacific, Japan, Canada, Germany

Started Jun 30, 2025, 06:54 AM UTC· resolved Jun 30, 2025, 07:33 AM UTC

  1. investigating Jun 30, 2025, 06:54 AM UTC

    ESET PROTECT is unreachable in all locations except the US. Relevant teams are working with the highest priority to resolve the issue. We apologize for the inconvenience caused.

  2. identified Jun 30, 2025, 07:24 AM UTC

    The service has been restored in the EU and Japan regions

  3. identified Jun 30, 2025, 07:27 AM UTC

    ESET PROTECT is now available from all regions.

  4. monitoring Jun 30, 2025, 07:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 30, 2025, 07:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 31, 2025 Customers unable to access ESET Inspect and ESET MDR Dashboards 2d 23h Americas, Oceania, Americas, Oceania

Started May 31, 2025, 07:33 PM UTC· resolved Jun 03, 2025, 06:57 PM UTC

  1. investigating May 31, 2025, 07:33 PM UTC

    ESET Protect & ESET Inspect – We identified issues with console access, MDR tabs, and report generation.

  2. identified May 31, 2025, 09:23 PM UTC

    We have identified the issue and we're working on a fix.

  3. monitoring Jun 01, 2025, 09:00 PM UTC

    The issue has been resolved. We are monitoring the situation.

  4. monitoring Jun 01, 2025, 09:05 PM UTC

    Affected instances / Dashboards are back in service.

  5. resolved Jun 03, 2025, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2025 ESET PROTECT Cloud audit logs are delayed. 4d 21h Europe, Africa, Asia Pacific, Americas, Oceania

Started May 21, 2025, 09:09 AM UTC· resolved May 26, 2025, 07:07 AM UTC

  1. investigating May 21, 2025, 09:09 AM UTC

    Customer with enabled syslog sending feature can experience delay with new logs.

  2. investigating May 21, 2025, 09:29 AM UTC

    Customer with enabled syslog sending feature can experience delay with new audit logs.

  3. identified May 23, 2025, 12:12 PM UTC

    The root cause of the issue has been identified. Delay is expected to be mitigated during the weekend.

  4. identified May 26, 2025, 07:06 AM UTC

    The logs are being processed and sent without a delay.

  5. monitoring May 26, 2025, 07:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 26, 2025, 07:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2025 ESET PROTECT Cloud is not sending Syslog events. 1d 2h Europe, Africa, Asia Pacific

Started May 01, 2025, 03:01 PM UTC· resolved May 02, 2025, 05:24 PM UTC

  1. investigating May 01, 2025, 03:01 PM UTC

    We are currently experiencing an outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs from the PROTECT(cloud) instances.

  2. identified May 01, 2025, 04:25 PM UTC

    The root cause has been found and the situation should improve.

  3. monitoring May 01, 2025, 05:21 PM UTC

    The affected services are functional again. We will continue to monitor the situation.

  4. resolved May 02, 2025, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →