Resolved after 1 day 2 hours, affecting Europe, Africa, Asia Pacific, on May 1, 2025.
The affected services are functional again. We will continue to monitor the situation.
Affected components
Europe, Africa, Asia Pacific
Update timeline
- investigating May 01, 2025, 03:01 PM UTC
We are currently experiencing an outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs from the PROTECT(cloud) instances.
- identified May 01, 2025, 04:25 PM UTC
The root cause has been found and the situation should improve.
- monitoring May 01, 2025, 05:21 PM UTC
The affected services are functional again. We will continue to monitor the situation.
- resolved May 02, 2025, 05:24 PM UTC
This incident has been resolved.
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