Is ESET down?

Last checked 6m ago
Current status
ESET is having a partial outage

3 active incidents: MS Exchange Online email scanning delayed in US and EU, [ESET Business Account, ESET PROTECT Hub] planned maintenan… · +1 more

Official status page: https://status.eset.com · Polled every 5 minutes · 33 components tracked

ESET is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.

Real-time ESET status, recent outages, and incident history — pulled directly from ESET's official status page at https://status.eset.com every 5 minutes. Pingoru tracks 33 ESET services and has captured 44 incidents in the last 90 days (96.83% uptime). Get email, Slack, Discord, or webhook alerts the moment ESET reports a new incident — free for 5 monitors, no credit card.

Users who monitor ESET also follow these Security services: Duo Security LastPass 1Password Barracuda Rapid7 Palo Alto Networks KnowBe4 Incapsula SentinelOne Keeper View all 6,000+ providers
ESET uptime 96.83% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Active incidents 2

  1. Ongoing ● 2d 22h
    Started Sep 14, 2026, 07:29 PM UTC
    Europe, Africa, Asia Pacific, JapanAmericas, Oceania
    Timeline · 7 updates
    • investigating · Sep 14, 2026, 07:29 PM UTC

      We are currently experiencing a delay in MS Exchange Online email scanning that is estimated to 10-30 minutes. To mitigate the issue, the MailScanService was restarted on the SFC machines. We are currently waiting for the new TTL settings to take full effect and for the scanning process to return to normal operation. The root cause of the issue has not yet been identified and is currently under investigation.

    • investigating · Sep 15, 2026, 03:40 AM UTC

      Scanning process had returned to normal operation. We'll monitor performance during work hours in case the issue reoccurs.

    • identified · Sep 15, 2026, 08:06 AM UTC

      Scanning process had returned to normal operation.

    • monitoring · Sep 15, 2026, 08:12 AM UTC

      The scanning process has returned to normal operation. We will continue to monitor performance in case the issue reoccurs.

    • investigating · Sep 15, 2026, 07:39 PM UTC

      We are currently experiencing a delay in MS Exchange Online email scanning that is estimated to 10-30 minutes. EU and US regions are affected. To mitigate the issue, the MailScanService was restarted on the SFC machines. The root cause of the issue has not yet been identified and is currently under investigation.

    • identified · Sep 16, 2026, 04:14 AM UTC

      US environment should not be affected anymore. Mail are processing without any delay. EU region still affected.

    • monitoring · Sep 16, 2026, 09:08 AM UTC

      The service should be restored in both regions. We continue to monitor the behavior.

    Latest: The service should be restored in both regions. We continue to monitor the behavior.

  2. Ongoing ● 80d 5h
    Started Jun 29, 2026, 11:40 AM UTC
    Europe, Africa, Asia PacificEurope, Africa, Asia PacificESET PROTECT HubESET Business Account
    Timeline · 2 updates
    • investigating · Jun 29, 2026, 11:40 AM UTC

      We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.

    • investigating · Jun 29, 2026, 11:44 AM UTC

      We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.

    Latest: We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.

Recent outages & incidents

Past 90 days
  1. Resolved 4d 22h
    Started Sep 09, 2026, 09:23 AM UTC · Resolved Sep 14, 2026, 08:14 AM UTC
    Europe, Africa, Asia Pacific, JapanEurope, Africa, Asia PacificEurope, Africa, Asia Pacific, Japan
    Timeline · 5 updates
    • investigating · Sep 09, 2026, 09:23 AM UTC

      We are investigating reports of degraded performance in the ESET Secure Authentication console affecting customers in the EU region. Customers may experience slow loading times and repeated logouts while using the console. We are actively investigating the issue and will provide updates as they become available.

    • monitoring · Sep 09, 2026, 09:43 AM UTC

      Customers should now be able to access the ESET Secure Authentication console without the previously reported performance issues and unexpected logouts. We continue to investigate the root cause of the issue and are monitoring the service closely.

    • monitoring · Sep 09, 2026, 01:04 PM UTC

      We continue to monitor the issue.

    • monitoring · Sep 09, 2026, 01:05 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 14, 2026, 08:14 AM UTC

      The issue has been resolved.

    Latest: The issue has been resolved.

  2. Resolved 21h 19m
    Started Sep 03, 2026, 10:48 AM UTC · Resolved Sep 04, 2026, 08:07 AM UTC
    Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany
    Timeline · 3 updates
    • investigating · Sep 03, 2026, 10:48 AM UTC

      Some customers may experience issues when logging in to ESET PROTECT. We are working on restoring normal access as quickly as possible. We will provide further updates as more information becomes available.

    • monitoring · Sep 03, 2026, 12:36 PM UTC

      A fix has been deployed and the affected instances should now be accessible. We are continuing to monitor the service to ensure stability.

    • resolved · Sep 04, 2026, 08:07 AM UTC

      On 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the incident has been resolved.

    Latest: On 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue …

  3. Resolved 3h 30m
    Started Aug 14, 2026, 08:28 AM UTC · Resolved Aug 14, 2026, 11:59 AM UTC
    ESET PROTECT Hub
    Timeline · 5 updates
    • investigating · Aug 14, 2026, 08:28 AM UTC

      We are aware of an issue currently unable to create new users in ESET PROTECT Hub. When attempting to register or create a new user, an error appears.

    • identified · Aug 14, 2026, 09:16 AM UTC

      root cause has been found

    • monitoring · Aug 14, 2026, 09:17 AM UTC

      Issue has been fixed.

    • monitoring · Aug 14, 2026, 09:20 AM UTC

      Issue has been fixed

    • resolved · Aug 14, 2026, 11:59 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  4. Resolved 1d 1h
    Started Aug 05, 2026, 08:47 AM UTC · Resolved Aug 06, 2026, 10:07 AM UTC
    Europe, Africa, Asia PacificAmericas, OceaniaCanadaGermany
    Timeline · 7 updates
    • investigating · Aug 04, 2026, 07:25 AM UTC

      We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.

    • investigating · Aug 04, 2026, 03:56 PM UTC

      Investigation is still ongoing. The network issue is being consulted with Apple support. The scope of degradation has been evaluated to approximately 5-10 push notifications dropped every 15 minutes. Alert has been published to let customers know they can still use alternative OTP authentication method: https://support.eset.com/en/alert8983

    • identified · Aug 05, 2026, 08:47 AM UTC

      root cause identified

    • identified · Aug 05, 2026, 08:47 AM UTC

      providing fix

    • identified · Aug 05, 2026, 08:47 AM UTC

      fix implemented

    • monitoring · Aug 05, 2026, 08:49 AM UTC

      Connections to APNS should be fully functional and no connection errors were logged since yesterday (4.8.2026) 16:30 CET (14:30 UTC). There is no degradation of the service at present. The incident is being monitored.

    • resolved · Aug 06, 2026, 10:07 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  5. Resolved 15h 34m
    Started Jul 23, 2026, 04:30 PM UTC · Resolved Jul 24, 2026, 08:04 AM UTC
    Americas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, Oceania
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 04:30 PM UTC

      Multiple services (ESET Protect, ESET Dynamic Threat Defense, ESET Smart Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.

    • monitoring · Jul 24, 2026, 03:23 AM UTC

      A fix has been deployed, and we are monitoring the situation.

    • resolved · Jul 24, 2026, 08:04 AM UTC

      A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.

    Latest: A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.

See the full ESET outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ESET outage history →

Or sign up free to get alerts when ESET breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 8 incidents View full outage history →