ESET incident

Cloud services availability degraded in US region

Resolved after 15 hours 34 minutes, affecting Americas, Oceania and Americas, Oceania and 1 more, on July 23, 2026.

resolved Jul 24, 2026, 08:04 AM UTC

A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.

Started
Jul 23, 2026, 04:30 PM UTC
Resolved
Jul 24, 2026, 08:04 AM UTC
Duration
15h 34m
Detected by Pingoru
Jul 23, 2026, 04:30 PM UTC

Affected components

Americas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, Oceania

Update timeline

  1. investigating Jul 23, 2026, 04:30 PM UTC

    Multiple services (ESET Protect, ESET Dynamic Threat Defense, ESET Smart Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.

  2. monitoring Jul 24, 2026, 03:23 AM UTC

    A fix has been deployed, and we are monitoring the situation.

  3. resolved Jul 24, 2026, 08:04 AM UTC

    A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.

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