Resolved after 9 hours 48 minutes, affecting Europe, Africa, Asia Pacific, Japan and Europe, Africa, Asia Pacific and 1 more, on July 7, 2026.
The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
Affected components
Update timeline
- investigating Jul 07, 2026, 07:14 AM UTC
The incident is under investigation
- investigating Jul 07, 2026, 08:06 AM UTC
Impacted services include : Cloud Services - EBA, EPC, ECOS, EPC, EPH, EMA2, ESET Threat Intelligence, Connect API, etc.
- investigating Jul 07, 2026, 11:56 AM UTC
Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.
- investigating Jul 07, 2026, 12:42 PM UTC
The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
- resolved Jul 07, 2026, 05:02 PM UTC
The issue should be resolved and the functionality restored.
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