ESET incident
SMS and push authentication messages not working in ESET Secure Authentication
Major Vendor's status page →
Resolved after 5 hours 15 minutes, on January 21, 2026.
The issue was resolved and both SMS messages and push notifications are functional again.
Update timeline
- identified Jan 21, 2026, 08:58 AM UTC
SMS and push authentication messages are currently not working in ESET Secure Authentication. We are working on restoring the functionality as soon as possible.
- identified Jan 21, 2026, 11:34 AM UTC
While we continue to work on this issue, we'd like to remind you that generating one-time passwords in the application is not affected.
- monitoring Jan 21, 2026, 01:15 PM UTC
The issue was resolved and both SMS messages and push notifications are functional again.
- resolved Jan 21, 2026, 02:13 PM UTC
This incident has been resolved.
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