ESET incident

Initial Syslog configuration does not work in the US region.

Resolved after 2 days 13 hours, affecting Americas, Oceania, on January 23, 2026.

investigating Jan 23, 2026, 08:36 PM UTC

Initial Syslog configuration does not work for ESET PROTECT in the US region. Existing Syslog connections function correctly, but editing the configuration does not.

Started
Jan 23, 2026, 08:36 PM UTC
Resolved
Jan 26, 2026, 10:36 AM UTC
Duration
2d 13h
Detected by Pingoru
Jan 23, 2026, 08:36 PM UTC

Affected components

Americas, Oceania

Update timeline

  1. investigating Jan 23, 2026, 08:36 PM UTC

    Initial Syslog configuration does not work for ESET PROTECT in the US region. Existing Syslog connections function correctly, but editing the configuration does not.

  2. resolved Jan 26, 2026, 10:36 AM UTC

    This incident has been resolved.

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