Resolved after 4 days 21 hours, affecting Europe, Africa, Asia Pacific and Americas, Oceania, on May 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Europe, Africa, Asia PacificAmericas, Oceania
Update timeline
- investigating May 21, 2025, 09:09 AM UTC
Customer with enabled syslog sending feature can experience delay with new logs.
- investigating May 21, 2025, 09:29 AM UTC
Customer with enabled syslog sending feature can experience delay with new audit logs.
- identified May 23, 2025, 12:12 PM UTC
The root cause of the issue has been identified. Delay is expected to be mitigated during the weekend.
- identified May 26, 2025, 07:06 AM UTC
The logs are being processed and sent without a delay.
- monitoring May 26, 2025, 07:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2025, 07:07 AM UTC
This incident has been resolved.
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