Resolved after 2 days 21 hours, affecting ESET PROTECT Hub, on October 17, 2025.
Fix has been implemented, we are monitoring the situation.
Affected components
ESET PROTECT Hub
Update timeline
- investigating Oct 17, 2025, 11:32 AM UTC
Registration of new ESET PROTECT Hub accounts might fail for some users. We are currently investigating this issue.
- identified Oct 17, 2025, 12:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 17, 2025, 03:58 PM UTC
Fix has been implemented, we are monitoring the situation.
- resolved Oct 20, 2025, 08:35 AM UTC
This incident has been resolved.
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