ESET incident

ESET MSP Administrator login issues

Resolved after 21 hours 47 minutes, affecting ESET MSP Administrator, on December 11, 2025.

monitoring Dec 11, 2025, 12:04 PM UTC

The issue has been resolved. We will continue to monitor the behavior.

Started
Dec 11, 2025, 11:20 AM UTC
Resolved
Dec 12, 2025, 09:08 AM UTC
Duration
21h 47m
Detected by Pingoru
Dec 11, 2025, 11:20 AM UTC

Affected components

ESET MSP Administrator

Update timeline

  1. investigating Dec 11, 2025, 11:20 AM UTC

    We received reports that some users may experience failed login attempts related to ESET MSP Administrator. We will provide more updates in due course.

  2. identified Dec 11, 2025, 11:44 AM UTC

    A root cause of the issue has been identified, we are working on a fix.

  3. monitoring Dec 11, 2025, 12:04 PM UTC

    The issue has been resolved. We will continue to monitor the behavior.

  4. resolved Dec 12, 2025, 09:08 AM UTC

    This incident has been resolved.

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