ESET incident

ESET Cloud Office Security is unavailable in US region

Resolved after 8 days 15 hours, affecting Americas, Oceania and Americas, Oceania, on September 16, 2025.

monitoring Sep 16, 2025, 06:49 PM UTC

We have identified the issue and we're monitoring the situation.

Started
Sep 16, 2025, 04:46 PM UTC
Resolved
Sep 25, 2025, 07:49 AM UTC
Duration
8d 15h
Detected by Pingoru
Sep 16, 2025, 04:46 PM UTC

Affected components

Americas, OceaniaAmericas, Oceania

Update timeline

  1. investigating Sep 16, 2025, 04:46 PM UTC

    We detected outage affecting all related ESET Cloud Office Security located in US region. The issue is under investigation.

  2. monitoring Sep 16, 2025, 06:49 PM UTC

    We have identified the issue and we're monitoring the situation.

  3. resolved Sep 25, 2025, 07:49 AM UTC

    This incident has been resolved.

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