Resolved after 23 hours 36 minutes, affecting Europe, Africa, Asia Pacific and Canada, on January 29, 2026.
The issue has been resolved. We will continue to monitor the behavior.
Affected components
Europe, Africa, Asia PacificCanada
Update timeline
- identified Jan 29, 2026, 07:43 PM UTC
Some customers have reported issues after logging in to ESET PROTECT. We are actively working on a fix and will provide updates as they become available.
- identified Jan 30, 2026, 07:06 AM UTC
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
- monitoring Jan 30, 2026, 12:42 PM UTC
The issue has been resolved. We will continue to monitor the behavior.
- resolved Jan 30, 2026, 07:19 PM UTC
This incident has been resolved.
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