ESET incident

ESET PROTECT is unreachable

Resolved after 3 days 19 hours, affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more, on July 4, 2025.

monitoring Jul 06, 2025, 03:05 AM UTC

Our cloud services provider rolled out the fix and the issue has been resolved. We are monitoring the situation.

Started
Jul 04, 2025, 01:06 PM UTC
Resolved
Jul 08, 2025, 08:13 AM UTC
Duration
3d 19h
Detected by Pingoru
Jul 04, 2025, 01:06 PM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. identified Jul 04, 2025, 01:06 PM UTC

    ESET PROTECT Web Console might be unreachable. Some login attempts might end up with "Error 503 - Service Unavailable" Our cloud services provider is working on the restoration of the services.

  2. monitoring Jul 06, 2025, 03:05 AM UTC

    Our cloud services provider rolled out the fix and the issue has been resolved. We are monitoring the situation.

  3. resolved Jul 08, 2025, 08:13 AM UTC

    This incident has been resolved.

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