Qualys Outage History
Qualys partial outage View live status →Pingoru has recorded 178 incidents for Qualys: 178 in the last 12 months and 49 in the last 90 days.
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| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 663 of 720 (92%) |
| May 2026 | 24 | 651 of 744 (88%) |
| June 2026 | 16 | 503 of 720 (70%) |
| July 2026 | 37 | 716 of 744 (96%) |
| August 2026 | 18 | 506 of 744 (68%) |
| September 2026 | 13 | 299 of 720 (42%) |
| October 2026 | 13 | 344 of 594 (58%) |
Incidents, newest first
Critical March 24, 2026 EU Platform 2: Qualys UI Login Impacted [IM-12553] 3h 18m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Mar 24, 2026, 03:05 AM UTC· resolved Mar 24, 2026, 06:23 AM UTC
- investigating Mar 24, 2026, 03:05 AM UTC
The Qualys Cloud Platform Operations team is actively investigating the login issue experienced on EU Platform 2. Scans and the APIs are also impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12553.
- monitoring Mar 24, 2026, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 06:23 AM UTC
This incident has been resolved.
Critical March 19, 2026 US Platform 1: VM/PC Scans in "Queued" status [IM-12551] 1d 3h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Mar 19, 2026, 05:13 PM UTC· resolved Mar 20, 2026, 08:18 PM UTC
- investigating Mar 19, 2026, 05:13 PM UTC
Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans to remain in "Queued" status in UI for a long time in US Platform 1. Further updates will be shared as they become available. The ticket reference for this activity is IM-12551.
- investigating Mar 19, 2026, 10:42 PM UTC
Qualys Cloud Platform Operations is continuing to investigate the issue causing some VM and PC scans to remain in "Queued" status for an extended period in US Platform 1. The team has implemented some changes, and we have observed improvements; however, a few users may still experience scans that remain stuck in the queue. We are actively looking into this issue and will keep you updated on our progress. The ticket reference for this activity is IM-12551.
- investigating Mar 20, 2026, 01:28 AM UTC
Qualys Cloud Operations is currently deploying a fix, so the UI and API services will be interrupted during this process. Further updates will be shared as they become available. The ticket reference for this activity is IM-12551.
- investigating Mar 20, 2026, 02:31 AM UTC
Deployment is completed, and we can see services are running fine. Further updates will be shared as they become available. The ticket reference for this activity is IM-12551.
- monitoring Mar 20, 2026, 02:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2026, 08:18 PM UTC
This incident has been resolved.
Minor March 18, 2026 US Platform 3: Container Security Scan Processing Delay (IM-12506) 6d 13h Container Security (CS)
Started Mar 18, 2026, 08:28 PM UTC· resolved Mar 25, 2026, 09:54 AM UTC
- investigating Mar 18, 2026, 08:28 PM UTC
Qualys Cloud Operations is currently investigating an issue where Container Security Users may experience a delay in scan processing for containers. Further updates will be shared as they become available. The ticket reference for this Incident is IM-12506
- identified Mar 19, 2026, 12:48 PM UTC
The issue has been identified and our operations team is working on the fix.
- monitoring Mar 19, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 24, 2026, 06:24 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 25, 2026, 09:54 AM UTC
This incident has been resolved.
Minor March 18, 2026 US Platform 3: High lag on patch status elastic (IM-12550) 7h 48m Patch Management (PM)
Started Mar 18, 2026, 06:20 PM UTC· resolved Mar 19, 2026, 02:08 AM UTC
- investigating Mar 18, 2026, 06:20 PM UTC
Qualys Cloud Platform Operations is investigating an issue causing the asset deployment job status to be delayed in the UI. The asset deployment job status will be impacted. Further updates will be shared as they become available. The ticket reference for this activity is IM-12550.
- monitoring Mar 18, 2026, 11:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:08 AM UTC
This incident has been resolved.
Major March 18, 2026 Platform: US_POD1/2/3, EU_POD1/2, IN_POD1, CA_POD1: Tag Based Queries Not Returning Expected Assets(IM-12549) 4d 9h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 24 more
Started Mar 18, 2026, 03:11 AM UTC· resolved Mar 22, 2026, 12:16 PM UTC
- investigating Mar 18, 2026, 03:11 AM UTC
Customers running tag-based QQL queries in the VMDR Vulnerabilities tab and in CSAM may observe that some assets are not being returned in the results. This issue is impacting multiple dashboards, widgets, and all users.
- monitoring Mar 18, 2026, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2026, 12:16 PM UTC
This incident has been resolved.
Major March 17, 2026 US POD 1, US POD 2, US POD 3, EU POD 1, EU POD 2, CA POD 1, IN POD 1: External WAS scans that are configured with custom or standard authentication are encountering an error (IM-12547) 8d 4h Web Application Scanning (WAS), Web Application Scanning (WAS), Web Application Scanning (WAS), Web Application Scanning (WAS) and 10 more
Started Mar 17, 2026, 07:59 AM UTC· resolved Mar 25, 2026, 12:57 PM UTC
- investigating Mar 17, 2026, 07:59 AM UTC
Qualys Cloud Operations is currently investigating an issue affecting external WAS scans configured with custom or standard authentication, which are encountering errors. Further updates will be shared as they become available. The ticket reference for this incident is IM-12547
- investigating Mar 18, 2026, 08:28 AM UTC
We are continuing to investigate this issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12547
- investigating Mar 18, 2026, 08:28 AM UTC
We are continuing to investigate this issue.
- identified Mar 18, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 19, 2026, 03:16 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 12:29 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 06:22 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 06:27 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 07:38 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 11:48 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 25, 2026, 12:09 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 25, 2026, 10:50 AM UTC
Fix has been deployed on EU1, EU2, CA, US1, US2, US3 and IN POD. We will update once the fix is deployed on pending PODs.
- monitoring Mar 25, 2026, 10:51 AM UTC
Fix has been deployed on EU1, EU2, CA, US1, US2, US3, and IN PODs. As this issue was observed after the Portal 3.23.1.0 Deployment, and for the rest of the pods fix will go alongside the Portal 3.23.1.0 Deployment as scheduled
- monitoring Mar 25, 2026, 11:43 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 25, 2026, 12:57 PM UTC
This incident has been resolved.
Critical March 16, 2026 EU Platform 1: Unable To Access UI (IM-12544) 1h 42m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Mar 16, 2026, 07:51 PM UTC· resolved Mar 16, 2026, 09:33 PM UTC
- investigating Mar 16, 2026, 07:51 PM UTC
Qualys Cloud Operations is currently investigating an issue that is impacting user login to EU Shared Platform 1. As a workaround, login to the platform can be done via https://qualysguard.qualys.eu/portal-front. Further updates will be shared as they become available. The ticket reference for this incident is IM-12544
- monitoring Mar 16, 2026, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 09:33 PM UTC
This incident has been resolved.
Minor March 12, 2026 KSA Platform 1: Connectivity Issue Affecting Multiple Modules Partially [IM-12541] 11h 45m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), CertView (CERT), Total Cloud, Container Security (CS) and 8 more
Started Mar 12, 2026, 09:42 PM UTC· resolved Mar 13, 2026, 09:28 AM UTC
- investigating Mar 12, 2026, 09:42 PM UTC
Qualys Cloud Platform Operations is investigating an issue causing delays in displaying agent and sensor scan data in the UI on the Qualys KSA Platform 1. The functionalities for the following modules might be impacted. VM/PC/Cloud Agent: Communication between agents may experience disruptions, preventing delta processing, which results in VM/PC scans not occurring. CSAM: Large messages related to SWCA events may experience delays in processing CertView: CertView Scans Impacted Patch Management: The workflows for PM, MTG, and ISL jobs, including report generation and downloads, may be affected. Container Security: After scanning, the snapshot will not be uploaded for further scanning using the delta processor. QGS/CAMS: Customers may encounter issues when attempting to upload or download custom certificates and appliance images. ETM: The generation of API and Purge reports will not work. WAS: Reporting functionalities may experience disruptions. FIM: FIM events and audit data might not be visible. PCRS: PCRS reporting will be impacted. Total Cloud: Job managers are unstable, leading to processing delays. This will cause a queue of connectors in both the TC and Connector modules. SEM: Updated values will not be reflected in the UI; lag increases, and vulnerability details will not be updated. CAR: There will be breaks in script content, output, asset job results, and the script details page. Custom QID detections in the VMDR UI will be visible. Alerting: Alerts may not trigger as expected when events match for all modules utilizing the alerting services. Reporting: Customers may face challenges when uploading and downloading reports for modules using the RSV2 reporting service, and notifications for these reports will not be sent. Audit-log-service: Uploading and downloading audit log reports will not work. OCA: Delta processing will be paused, and the last scan date will not update. CIPS: Customers using the CIPS service will be affected and will not see the data. EDR: There will be a delay in EDR and MITRE events because Flink checkpoints are currently failing. As a result, EDR Forensic functionality will also be impacted. We will provide further updates as they become available. Ticket reference for this incident is IM-12541
- investigating Mar 12, 2026, 09:51 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 13, 2026, 03:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 09:28 AM UTC
This incident has been resolved.
Minor March 9, 2026 UK Platform 1: Multiple Dashboard issues are being observed [IM-12536] 1d Vulnerability Management (VM)
Started Mar 09, 2026, 12:17 PM UTC· resolved Mar 10, 2026, 12:20 PM UTC
- investigating Mar 09, 2026, 12:17 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an ongoing issue impacting Qualys UK Platform 1. We are observing intermittent behavior where Dashboard widgets may display blank data, along with periods of reduced performance. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will share further updates as more information becomes available. The ticket reference for this incident is IM-12536.
- monitoring Mar 09, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 12:20 PM UTC
This incident has been resolved.
Critical March 6, 2026 IN Platform 1: Qualys UI Login Impacted [IM-12532] 8h 49m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT) and 25 more
Started Mar 06, 2026, 01:39 PM UTC· resolved Mar 06, 2026, 10:28 PM UTC
- investigating Mar 06, 2026, 01:39 PM UTC
India POD 1 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12532.
- investigating Mar 06, 2026, 05:08 PM UTC
The Qualys Operations team continues to actively investigate the ongoing outage affecting INDPOD1. Further updates will be shared as they become available.
- monitoring Mar 06, 2026, 08:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 10:28 PM UTC
This incident has been resolved.
Minor March 5, 2026 UK POD 1 : Assets are not visible in Cyber Security Asset Management and Global Asset View (IM-12529) 1d 2h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Started Mar 05, 2026, 11:09 AM UTC· resolved Mar 06, 2026, 01:45 PM UTC
- investigating Mar 05, 2026, 11:09 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue where assets are not seen in Cyber Security Asset Management, and Global Asset View. We will provide further updates as they become available. The reference number for this incident ticket is IM-12529.
- monitoring Mar 06, 2026, 12:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 01:45 PM UTC
This incident has been resolved.
Minor March 2, 2026 US Platform 1: Schedule and On-Demand scan will be delayed or Errored (IM-12525) 10h 31m Vulnerability Management (VM)
Started Mar 02, 2026, 11:08 AM UTC· resolved Mar 02, 2026, 09:39 PM UTC
- investigating Mar 02, 2026, 11:08 AM UTC
Qualys Cloud Platform Operations is investigating an issue that is causing delays or errors in some scheduled and On-Demand scans. Further updates will be shared as they become available: IM-12525.
- monitoring Mar 02, 2026, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 09:39 PM UTC
This incident has been resolved.
Minor February 28, 2026 EU2 : Observing issue with VM/PA scheduled scans and reports (IM-12524) 5h 34m Policy Audit (PA), Vulnerability Management (VM)
Started Feb 28, 2026, 08:08 AM UTC· resolved Feb 28, 2026, 01:43 PM UTC
- investigating Feb 28, 2026, 08:08 AM UTC
Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans and reports not get processed. Further updates will be shared as they become available. The ticket reference for this activity is IM-12524.
- monitoring Feb 28, 2026, 08:10 AM UTC
Qualys Cloud Operations team has fixed the issue and currently monitoring the progress.
- resolved Feb 28, 2026, 01:43 PM UTC
This incident has been resolved.
Minor February 24, 2026 EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516) 1h 1m Vulnerability Management (VM)
Started Feb 24, 2026, 04:27 PM UTC· resolved Feb 24, 2026, 05:28 PM UTC
- investigating Feb 24, 2026, 04:27 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.
- monitoring Feb 24, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 05:28 PM UTC
This incident has been resolved.
Critical February 20, 2026 US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513) 8h 6m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV) and 88 more
Started Feb 20, 2026, 06:47 PM UTC· resolved Feb 21, 2026, 02:54 AM UTC
- investigating Feb 20, 2026, 06:48 PM UTC
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
- monitoring Feb 20, 2026, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2026, 02:54 AM UTC
This incident has been resolved.
Major February 18, 2026 US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12509] 2d 11h Policy Audit (PA), Vulnerability Management (VM)
Started Feb 18, 2026, 02:35 AM UTC· resolved Feb 20, 2026, 01:37 PM UTC
- investigating Feb 18, 2026, 02:35 AM UTC
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available. The ticket Reference for this incident is IM-12509.
- investigating Feb 18, 2026, 07:37 AM UTC
We are continuing to investigate this issue.
- identified Feb 19, 2026, 03:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2026, 12:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 01:37 PM UTC
This incident has been resolved.
Minor February 17, 2026 AE Platform 1: Slowness Loading VMDR Dashboards (IM-12508) 1h 26m Vulnerability Management (VM)
Started Feb 17, 2026, 07:09 AM UTC· resolved Feb 17, 2026, 08:35 AM UTC
- investigating Feb 17, 2026, 07:09 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.
- monitoring Feb 17, 2026, 07:59 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 17, 2026, 08:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 17, 2026, 08:35 AM UTC
This incident has been resolved.
Minor February 9, 2026 Multiple Shared Platforms: Qualys Cloud Agent Stuck In Provisioning State Using Azure Extension (IM-12495) 2h 48m Cloud Agent (CA), Cloud Agent (CA), Cloud Agent (CA), Cloud Agent (CA) and 10 more
Started Feb 09, 2026, 08:08 PM UTC· resolved Feb 09, 2026, 10:57 PM UTC
- identified Feb 09, 2026, 08:08 PM UTC
Qualys Cloud Operations has identified an issue where Qualys Cloud Agents attempting to be installed with the Azure Extension are stuck in the provisioning stage of the lifecycle. This appears to be the result of installing agents from the Azure Details section of an Activation Key within our newest Activation Key Tab (new UI). As a workaround, please install new Azure agents from within the activation key tab of Agent Management within our normal UI instance. Qualys Cloud Operations has identified a fix and is currently being tested. The ticket reference for this incident is IM-12495
- identified Feb 09, 2026, 08:18 PM UTC
We are continuing to test the fix. It has been deemed that the platforms below that have switched status from DEGRADED to OPERATIONAL are not impacted.
- resolved Feb 09, 2026, 10:57 PM UTC
This incident has been resolved.
Minor February 5, 2026 UK Platform 1,EU Platform 1&EU Platform 2: Multiple software(s) are being displaying incorrect name (IM-12491) 32d 9h Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Started Feb 05, 2026, 10:45 AM UTC· resolved Mar 09, 2026, 08:30 PM UTC
- investigating Feb 05, 2026, 10:45 AM UTC
Qualys Cloud Operations is currently investigating an issue where Multiple software(s) are displaying an incorrect name. Further updates will be shared as they become available. The ticket reference for this incident is IM-12491.
- identified Feb 05, 2026, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 06, 2026, 03:45 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 06, 2026, 03:47 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 24, 2026, 10:12 PM UTC
Qualys Cloud Operations team deployed a workaround to address the reported issue. The permanent fix will be in CSAM version 3.7.1. Further updates will be shared as they become available. The ticket reference for this incident is IM-12491.
- resolved Mar 09, 2026, 08:30 PM UTC
A permanent fix will be provided under CSAM version 3.7.1.0.
Minor February 5, 2026 US Platform 2: High Portal-Indexing lag [IM-12489] 1h 38m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Vulnerability Management (VM) and 1 more
Started Feb 05, 2026, 03:44 AM UTC· resolved Feb 05, 2026, 05:23 AM UTC
- identified Feb 05, 2026, 03:44 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected to appear in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12489.
- monitoring Feb 05, 2026, 04:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 05:23 AM UTC
This incident has been resolved.
Major February 3, 2026 US Platform 3: Qualys UI Login Impacted [IM-12483] 57m Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA) and 26 more
Started Feb 03, 2026, 09:58 AM UTC· resolved Feb 03, 2026, 10:56 AM UTC
- investigating Feb 03, 2026, 09:58 AM UTC
US Platform 3 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12483.
- monitoring Feb 03, 2026, 10:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 10:56 AM UTC
This incident has been resolved.
Minor January 29, 2026 US Platform 2: Slow Performance Observed with CAUI (IM-12480) 3h 22m Cloud Agent (CA)
Started Jan 29, 2026, 06:05 PM UTC· resolved Jan 29, 2026, 09:27 PM UTC
- investigating Jan 29, 2026, 06:05 PM UTC
Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to the Cloud Agent module on US Platform 2. General agent activity and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12480
- monitoring Jan 29, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 09:27 PM UTC
This incident has been resolved.
Minor January 25, 2026 US Platform 2 || FIM Event Processing Degraded [IM-12477] 20h 2m File Integrity Monitoring (FIM)
Started Jan 25, 2026, 08:37 PM UTC· resolved Jan 26, 2026, 04:39 PM UTC
- investigating Jan 25, 2026, 08:37 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue that is causing event processing degradation in the FIM module on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this incident is IM-12477.
- monitoring Jan 25, 2026, 10:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 26, 2026, 04:39 PM UTC
This incident has been resolved.
Major January 22, 2026 US Platform 2/3 Multiple Modules are not loading (IM-12474) 3h 36m Container Security (CS), Container Security (CS), Patch Management (PM), Patch Management (PM) and 4 more
Started Jan 22, 2026, 05:22 PM UTC· resolved Jan 22, 2026, 08:59 PM UTC
No vendor updates were posted for this incident.
Minor January 22, 2026 US Platform 1: PCI Scans got stuck during processing (IM-12473) 1h 41m PCI Platform
Started Jan 22, 2026, 12:51 PM UTC· resolved Jan 22, 2026, 02:33 PM UTC
No vendor updates were posted for this incident.