Qualys incident

US Platform 3: Container Security Scan Processing Delay (IM-12506)

Resolved after 6 days 13 hours, affecting Container Security (CS), on March 18, 2026.

monitoring Mar 24, 2026, 06:24 AM UTC

We are continuing to monitor for any further issues.

Started
Mar 18, 2026, 08:28 PM UTC
Resolved
Mar 25, 2026, 09:54 AM UTC
Duration
6d 13h
Detected by Pingoru
Mar 18, 2026, 08:28 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Mar 18, 2026, 08:28 PM UTC

    Qualys Cloud Operations is currently investigating an issue where Container Security Users may experience a delay in scan processing for containers. Further updates will be shared as they become available. The ticket reference for this Incident is IM-12506

  2. identified Mar 19, 2026, 12:48 PM UTC

    The issue has been identified and our operations team is working on the fix.

  3. monitoring Mar 19, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 24, 2026, 06:24 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 25, 2026, 09:54 AM UTC

    This incident has been resolved.

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