Qualys incident
Platform: US_POD1/2/3, EU_POD1/2, IN_POD1, CA_POD1: Tag Based Queries Not Returning Expected Assets(IM-12549)
Major Vendor's status page →
Resolved after 4 days 9 hours, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 1 more, on March 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)AssetView (AV)AssetView (AV)
Update timeline
- investigating Mar 18, 2026, 03:11 AM UTC
Customers running tag-based QQL queries in the VMDR Vulnerabilities tab and in CSAM may observe that some assets are not being returned in the results. This issue is impacting multiple dashboards, widgets, and all users.
- monitoring Mar 18, 2026, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2026, 12:16 PM UTC
This incident has been resolved.
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