Qualys incident
EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516)
Resolved after 1 hour 1 minute, affecting Vulnerability Management (VM), on February 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 24, 2026, 04:27 PM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.
- monitoring Feb 24, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 05:28 PM UTC
This incident has been resolved.
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