Qualys incident
US Platform 2: Slow Performance Observed with CAUI (IM-12480)
Minor Vendor's status page →
Resolved after 3 hours 22 minutes, affecting Cloud Agent (CA), on January 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Cloud Agent (CA)
Update timeline
- investigating Jan 29, 2026, 06:05 PM UTC
Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to the Cloud Agent module on US Platform 2. General agent activity and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12480
- monitoring Jan 29, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 09:27 PM UTC
This incident has been resolved.
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