Resolved after 3 hours 18 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on March 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Mar 24, 2026, 03:05 AM UTC
The Qualys Cloud Platform Operations team is actively investigating the login issue experienced on EU Platform 2. Scans and the APIs are also impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12553.
- monitoring Mar 24, 2026, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 06:23 AM UTC
This incident has been resolved.
Your product runs on more than Qualys
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services