Resolved after 1 hour 42 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on March 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Mar 16, 2026, 07:51 PM UTC
Qualys Cloud Operations is currently investigating an issue that is impacting user login to EU Shared Platform 1. As a workaround, login to the platform can be done via https://qualysguard.qualys.eu/portal-front. Further updates will be shared as they become available. The ticket reference for this incident is IM-12544
- monitoring Mar 16, 2026, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 09:33 PM UTC
This incident has been resolved.
Your product runs on more than Qualys
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services