Qualys incident
AE Platform 1: Slowness Loading VMDR Dashboards (IM-12508)
Resolved after 1 hour 26 minutes, affecting Vulnerability Management (VM), on February 17, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Feb 17, 2026, 07:09 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.
- monitoring Feb 17, 2026, 07:59 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 17, 2026, 08:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 17, 2026, 08:35 AM UTC
This incident has been resolved.
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