Qualys incident
US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513)
Resolved after 8 hours 6 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and 1 more, on February 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 20, 2026, 06:48 PM UTC
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
- monitoring Feb 20, 2026, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2026, 02:54 AM UTC
This incident has been resolved.
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