Qualys incident

US Platform 1: Schedule and On-Demand scan will be delayed or Errored (IM-12525)

Resolved after 10 hours 31 minutes, affecting Vulnerability Management (VM), on March 2, 2026.

monitoring Mar 02, 2026, 12:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 02, 2026, 11:08 AM UTC
Resolved
Mar 02, 2026, 09:39 PM UTC
Duration
10h 31m
Detected by Pingoru
Mar 02, 2026, 11:08 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Mar 02, 2026, 11:08 AM UTC

    Qualys Cloud Platform Operations is investigating an issue that is causing delays or errors in some scheduled and On-Demand scans. Further updates will be shared as they become available: IM-12525.

  2. monitoring Mar 02, 2026, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 09:39 PM UTC

    This incident has been resolved.

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